Tata Communications is hiring for the position of Jr. Customer Service Executive in across India. Candidates with a Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Tata Communications |
| Position | Jr. Customer Service Executive |
| Qualifications | Any Graduate |
| Batch | Any Batch |
| Experience | Freshers (0 – 2 Years) |
| Location | PAN India |
Key Responsibilities:
- Oversee and drive back office provisioning of service delivery including onnet feasibility access networks and customer order provisioning.
- Ensure availability of network systems inventory and bandwidth in provisioning on networks.
- Analyze need for capacity augmentation optimization to address capacity crunch in networks.
- Manage and monitor planning delivery of orders in terms of configuration management.
- Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team.
- Diagnose troubleshoot and resolve problems and take corrective action when necessary.
- Provide technical expertise business planning and workflow management for ensuring smooth integration of network and system solutions network improvement.
- Responsible for hardware planning environment provisioning documentation and application deployments for variety of applications and services work with client internal stakeholders to provide integrated service delivery across multiple products to meet the client requirements.
- Provide an expertise to internal teams and or external vendors and partners to deliver a complex solutions in a timely manner.
Eligibility Criteria:
- Any Graduate
Preferred skills:
- Excellent verbal and written communication skills.
- Problem-Solving Ability.
- Adaptability.
About Company:
Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants. We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications™, with our unique promise of delivering secure connected digital experiences.
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