IDFC FIRST Bank is hiring for the position of Business Analyst/ Quality Analyst in Mumbai, India. Candidates with a Bachelor’s or Master’s degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | IDFC FIRST Bank |
| Position | Business Analyst/ Quality Analyst |
| Qualifications | B.Com/ BA/ BBA/ BCA/ B.Sc/ B.Tech/ MA/ MBA/ M.Com/ CA/ CS |
| Batch | Any Batch |
| Experience | Freshers & Experienced |
| Location | Mumbai, India |
Key Responsibilities for Business Analyst:
- Capture systems requirements from various stakeholders, synthesize them with scope and priority, expected behavior, and test cases.
- Work with architecture team and involved in various brainstorming session to discuss the business scope, provide design feedback in terms of employee experience layer, performance and security measures.
- Help teams with Agile project management and work with project management leads and tech for delivery.
- Create user stories with acceptance criteria, responsible for creating various user flow diagram, data flow diagram.
- Ensure process adherence, testing and timely release of features.
Key Responsibilities for Quality Analyst:
- Managing and Building portfolio of Key Clients by engaging and providing them need based solutions leading to increase in their existing share of wallet.
- Acquiring HNI customers and on-boarding them to Privilege Program.
- Deepening existing banking relationships by Cross selling Products and solutions.
- Ensuring compliance with branch SOP and control in sales and service.
- Acting as an interface between bank and its key customers to provide complete banking solutions, portfolio Management, Wealth Management and customer servicing.
Eligibility Criteria:
- Graduate: Bachelors in Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management / any others.
- Post Graduation: Finance / Marketing / Operations .
- Professional Qualification : CA / Law / FRM / CS.
Preferred skills:
- Regularly conducting activities in the catchment to acquire HNI customers and build a strong visibility for IDFC First Bank.
- Working on Key Central Initiatives (1 Mn Framework) and seeking regular referrals from existing customers.
- Collaborating with other team members and support functions to provide products and service offerings to customers.
- Documentation quality and speed (Detailed & Exhaustive)
About Company:
IDFC FIRST Bank is a leading private sector universal Bank in India. Our Bank’s vision is to “build a world class bank in India, guided by ethics, powered by technology, and to be a force for social good”. IDFC Bank was promoted by IDFC Ltd (est. 1997) which was a premier DFI renowned for financing India’s infrastructure such as roads, ports, and power projects with a balance sheet of Rs. 75,337 crores. Capital First (est. 2012) was a successful technology led NBFC focused on financing consumer and MSME, with strong track record of growth profits and asset quality with a balance sheet of Rs. 27,351 crores. It has provided over 30 million loans & serves 60,000 + villages, cities and towns in India.
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