SAP is hiring for the position of Partner Experience Delivery Associate|| Chat Support in Gurgaon, India. Candidates with Any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | SAP |
| Position | Partner Experience Delivery Associate | Chat Support |
| Qualifications | Any Graduate |
| Batch | Any Batch |
| Experience | 1 – 3 (Years) |
| Location | Gurgaon (Hybrid) |
Key Responsibilities:
- Developing a clear understanding of what an SAP Partner is and an awareness of the tools and resources available to SAP PartnerEdge Partners.
- Resolving Partnership queries efficiently with a laser focus on quality of response.
- Aligning with key roles in SAP such as recruiters, Partner Experience Managers or Partner Business Managers to support SAP Partners.
- Build a strong relationship with the key stakeholders that operate in your Market Unit.
- Maintenance of internal systems of partner record.
- Collating and presenting information to SAP stakeholders on current processes in place, and proposals to improve processes, with the aim of improving the Partners’ overall experience with SAP.
- Flexibility around working hours may be required.
Eligibility Criteria:
- University Degree/Student in Business/IT preferable.
- Problem-solving and analytical skills, and proven experience in effective handling of high volume of tasks in short timeframes.
- Creative thinking, willingness, and ability to quickly learn new concepts and technologies.
- A pro-active and result-oriented team-player with strong communication skills, passionate about his/her work.
- Ability/openness to work well in a multicultural and multinational environment.
- Able to work independently and take ownership of assigned tasks.
- Experienced IT User – Outlook, Excel, Word, PowerPoint.
- Fluent in English and additionally a European language is a benefit.
- Proven experience in improving efficiency on processes.
- Proven track record of positive communication with project stakeholders.
Preferred skills:
- Experience gained in the IT/Software sector is an advantage.
- Fluency in English is compulsory and any Asian Languages a Strong Added Advantage.
About Company:
At SAP, our purpose is to help the world run better and improve people’s lives. Our promise is to innovate to help our customers run at their best. SAP is committed to helping every customer become a best-run business. We engineer solutions to fuel innovation, foster equality, and spread opportunity across borders and cultures. Together, with our customers and partners, we can transform industries, grow economies, lift up societies, and sustain our environment.
How To Apply?
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