Dunzo is hiring for the position of Associate/ Intern in Bangalore, India. Candidates with Bachelor’s Degree/ MBA are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Dunzo |
| Position | Associate/ Intern |
| Qualifications | Bachelor’s Degree/ MBA |
| Batch | 2019/ 2020/ 2021/ 2022/ 2023 |
| Experience | Freshers & Experienced |
| Location | Bangalore (Remote) |
Key Responsibilities:
- Take daily corrective actions against fraud partners/ users based on the pre-defined rules: refund misuse, discount misuse, user-partner pairing, fraud cash withdrawals etc.
- Coordinate with city teams and front end teams for any concerns related to partner penalties.
- Customer support for user related actions/ escalations.
- Support in identification of new frauds by sharing inputs on possible loopholes or highlighting whenever such cases are encountered.
- Work with analysts to create new rules to identify all the known patterns of fraud.
- Identify cases of false positives and share feedback on how to improve the rules.
- Make outbound calls daily to Merchants/Customers/partners.
Eligibility Criteria:
- Candidate should be a quick learner.
- Good understanding of technology.
- Logical thinking to quickly deduce who is benefiting and how?
- A sharp observer to help identify new patterns.
- Proactive in finding new patterns and highlighting instances whenever necessary.
- Google Sheet & Excel skills is mandatory.
- Good written and Oral communication.
About Company:
Dunzo is an all-in-one 24X7 delivery platform, that picks and delivers anything and everything within the city while guaranteeing super-quick deliveries. Our Services include the delivery of packages, groceries, food, medicines, pet supplies, and more. Founded and headquartered in Bengaluru, Dunzo was incorporated in 2015. From the humble beginnings of a Whatsapp group, Dunzo has consistently proved its mettle as a convenience app and has grown from strength to strength. Currently, we stand fully operational in 8 cities and counting!
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
