HSBC is hiring for the position of Business Analyst in Hyderabad, India. Candidates with a Bachelor’s or Master’s degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | HSBC |
| Position | HR Operations Analyst |
| Qualifications | Bachelor’s/ Master’s Degree |
| Batch | 2018/ 2019/ 2020/ 2021/ 2022/ 2023 |
| Experience | Freshers & Experienced |
| Location | Hyderabad/ Work From Home |
Key Responsibilities:
- Handling all requests on Employee Central across regions. Liaise with the initiators where necessary to ensure smooth completion of cases.
- Role holder should understand both PeopleSoft and Employee Central systems.
- Should have knowledge on Employee Life Cycle management activities.
- Building and maintaining relationship with internal customers and vendors.
- Resolve employee queries related to HR.
- Process customer instructions as per the agreed Standard Operating Procedures.
- Adhere TAT as per daily / monthly agreed PLAs for all General Processing Activities.
- Provide accurate MI with Analysis.
- Adhoc & Monthly standard reports are completed on time.
- Building and maintaining relationship with internal customers and vendors.
- Resolve employee queries related to HR.
- Ensure service failures/ Customer Complaints are recorded/ resolved and escalated in a timely manner.
- Do not commit errors which could result in operational losses.
Eligibility Criteria:
- Bachelor’s/ Master’s Degree
Preferred skills:
- Good communication skills.
- HR qualification / prior experience in HR.
- Good interpersonal skills.
- Customer Oriented.
- Good analytical ability.
- Eye for detail.
- Knowledge of MS Office.
- Ability to work under constant pressure.
About Company:
We’re a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 63 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
