Teleperformance is hiring for the position of Customer Service Executive in across India. Candidates with a Graduate or Undergraduates are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Teleperformance |
| Position | Customer Service Executive |
| Qualifications | Graduate/ Undergraduates |
| Batch | Any Batch |
| Experience | Freshers – 2 (Years) |
| Location | Across India |
Key Responsibilities:
- Provide end-to-end service support to our customers.
- Attend to customer queries, issues and grievances over phone, email, live chat and sms.
- Work with internal teams to resolve customer issues promptly.
- Gather and pass on the feedback from customers to product development teams.
- Proactively engage with customers to enhance retention and loyalty.
- Meet the high standards of professional conduct, turnaround time and accuracy set by the team.
Eligibility Criteria:
- Graduate/Undergraduates in any stream.
- Freshers can apply.
- Language capabilities – English (Written & Verbal).
Preferred skills:
- Customer Centricity – The mindset of “highest value for the customer” always willingness to help, demonstrate ownership, and attention to details
- Communication Proficiency – Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability
- Ability to understand the customer problem and provide solution or information as per company policies and process
- Ability to compose grammatically correct, concise, and accurate paragraphs
- Good understanding of etiquette for written communication
- Basic Knowledge of Computer is a must.
About Company:
We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
I am graduated from B.com computer fields