HDFC Bank is hiring for the position of Operation Executive/ Personal Banker in across India. Candidates with a Any Graduate/ PG/ MBA are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | HDFC Bank |
| Position | Operation Executive/ Personal Banker |
| Qualifications | Any Graduate/ PG/ MBA |
| Batch | Any Batch |
| Experience | 0 – 10 (Years) |
| Location | Across India |
Key Responsibilities:
- Regular customer contact to establish needs of the customer and opportunities to cross-sell.
- Monitor large amount movements and account closure from the deposit accounts and ensure that customer does not attrite.
- Promote active usage of credit cards: Ensure that the customer avails of add-on card for his family members Sales of Third Party Products to the customers.
- Maintain the list of active and inactive customers for both CA and SB and engage with the customers for balance build up and cross sell.
- Calling of customers who have not transacted and know the reasons.
- Corporate Salary: Calling on customers who transfer their salary a/cs to other banks immediately on credit.
- To ensure such customers are engaged and brought back to bank fold.
- To cross sell loan products with other banks for which such transfer may take place.
- Customers who have attrited over a certain value (as defined by product) for both savings and current accounts to be called and reasons ascertained.
- To impress upon customers to make us the primary bankers and ensure that all funds are retained.
- Enhancing customer wallet size.
- Ensuring that customers make us their primary bank
- Knowing about where all the customer is currently banking and moving him to our Bank
- Ensuring that customer scope is done and products targeted accordingly
- Sales to family members and associates (all network) Attrition control of customers a.
- Includes persuading the customer to continue and if required renew FDs.
- Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite
- Ensure that the marketing analytics list on possible attrite, is called and retained.
Eligibility Criteria:
- Any Graduate/ Post Graduate/ PMA
Preferred skills:
- Sales and Influencing Skills.
- Banking Product & Process Knowledge.
- NRI Product and Regulatory Knowledge.
- Planning and Organizing Skills.
- Communication.
- Knowledge of Competition & Current trends in financial Industry.
About Company:
HDFC Bank is one of India’s premier banks providing a wide range of financial products and services to over 43 million customers. Promoted by Housing Development Finance Corporation (HDFC), India’s leading housing finance company, HDFC Bank began operations in 1995 with a simple mission: to be a “World-class Indian Bank”. With a single-minded focus on product leadership, customer focus and operational excellence, the bank has accomplished this, emerging as a leading player in all its business segments.
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