American Express is hiring for the position of Customer Service Analyst in Gurgaon, India. Candidates with Any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | American Express |
| Position | Customer Service Analyst |
| Qualifications | Any Graduate |
| Batch | Any Batch |
| Experience | Freshers & Experienced |
| Location | Gurgaon (Work From Home/ Office) |
Key Responsibilities:
- Calls to and/or from financial institutions, businesses, and internal clients must be handled both incoming and outbound.
- Review, examine, and handle all types of merchant requests, from the straightforward to the sophisticated.
- Examine, confirm, comprehend, and use data from commercial and legal papers,
- Maintain rigorous timelines and complete cases on time to improve the merchant experience.
- Effective collaboration and analysis abilities.
- Proficient verbal and written communication abilities.
- Exhibits the capacity for self-direction and excellent follow-through.
- Customer-focused with a strong sense of urgency; an example of someone who provides Extraordinary Customer Care.
- Capable of communicating professionally with clients at all levels.
- The capacity to handle several tasks at once.
- Practical experience using Microsoft Office programmes, including as Excel, Word, and PowerPoint.
Eligibility Criteria:
- Any Graduate
Preferred skills:
- Excellent communication skills both in writing and speaking.
- High result orientation.
- The capacity to make independent decisions and adhere to strict deadlines.
- Demonstrated dependability.
- The capacity to assess Merchant information.
About Company:
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
