Tata Communications is hiring for the position of Customer Service Executive in across India. Candidates with a Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Tata Communications |
| Position | Customer Service Executive |
| Qualifications | Any Graduate |
| Batch | Any Batch |
| Experience | Freshers & Experienced |
| Location | PAN India |
Key Responsibilities:
- Scrutinize orders logged by sales teams for completeness before commencement of delivery, process orders as per guidelines.
- Provide inputs to supervisor on provisioning issues to be discussed with the Service Assurance teams.
- Has enough knowledge within Provisioning and Configuration Management to allow them to apply their knowledge efficiently and work productively with broad instruction.
- Regularly participate in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes.
- Operational role which is responsible for delivering results that have direct impact on the achievement of results within Provisioning and Configuration Management.
- Works under direct supervision.
- Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback.
- Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialisation.
Eligibility Criteria:
- Any Graduate
Preferred skills:
- Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation.
- Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement.
- Ensures that all installation functions are performed in a timely fashion to meet specifications.
About Company:
Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants. We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications™, with our unique promise of delivering secure connected digital experiences.
How To Apply?
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