HSBC is hiring for the position of Business Analyst – Transformation in Bangalore; Hyderabad; Pune; Gurgaon, India. Candidates with a Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | HSBC |
| Position | Business Analyst – Transformation |
| Qualifications | Bachelor’s/ Master’s Degree |
| Experience | Freshers/ Experienced |
| Location | Bangalore; Hyderabad; Pune; Gurgaon, India (Hybrid) |
Key Responsibilities:
- Analyse end-to-end business processes and systems to understand their design impacts across Business, IT, and Operations.
- Support process re-engineering initiatives and provide detailed process design guidance while balancing risk, cost, and end-to-end efficiency.
- Conduct impact assessments for change requests, considering design, scope, timelines, budget, and effort, and provide accurate delivery estimates for new requirements or scope changes.
- Develop and maintain control structures and KPI scorecards to monitor milestones, budgets, resource allocation, and employee engagement, and initiate appropriate mitigation actions when required.
- Collaborate with markets and regional teams to understand regulatory requirements, customer needs, and competitive dynamics.
- Support the Product Owner by gathering customer insights and incorporating customer preferences into product strategy and direction.
- Provide product, sector, and market expertise to ensure that solutions deliver a strong value proposition and achieve targeted business benefits.
- Drive value delivery by engaging with customers and supporting teams in developing products that effectively meet customer and business needs.
- Communicate the product vision clearly to delivery teams and ensure alignment with business objectives.
- Support stakeholder management by presenting product progress and deliverables, while monitoring and managing defects and quality indicators within the delivery framework.
- Collaborate effectively with CCM teams, Operations, Group and Regional functions, including Risk, Finance, and IT, as well as regulators and third-party partners.
- Adapt effectively to changing priorities, complex requirements, and tight delivery timelines while maintaining a strong focus on quality and business outcomes.
Eligibility Criteria:
- Strong Business Analysis capabilities, with proven expertise in end-to-end requirements gathering, analysis, and solution design.
- Highly analytical and detail-oriented approach to problem-solving, decision-making, and business analysis.
- Proven ability to work effectively with cross-functional teams to drive comprehensive requirements gathering and stakeholder alignment.
- Strong background in business and process analysis, change delivery, and process re-engineering initiatives.
- Experience in planning, managing, and implementing business and IT change initiatives.
- Excellent communication and interpersonal skills, with the ability to influence stakeholders and communicate confidently at all levels across the organisation.
- Ability to constructively challenge business requirements and objectives to clarify needs and define robust requirements, solutions, and operating models.
- Proactive approach to identifying innovative opportunities that improve business outcomes and deliver value to customers, stakeholders, and colleagues.
- Strong organisational, planning, and time-management skills, with the ability to manage multiple large-scale responsibilities and priorities simultaneously.
- Strong relationship-building skills, with the ability to effectively bridge Business, IT, and Operations teams.
- Flexible and adaptable approach, with a willingness to challenge existing ways of working and continuously improve processes and practices.
- Commitment to continuous professional development, with relevant certifications such as Change Management or Six Sigma/Black Belt considered an advantage.
About Company:
We’re a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 63 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
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- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
