HSBC is hiring for the position of Analyst in Mumbai, India. Candidates with a Graduation degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | HSBC |
| Position | Analyst |
| Qualifications | Graduation Degree |
| Batch | 2020/ 2021/ 2022/ 2023/ 2024/ 2025 |
| Experience | Freshers/ Experienced |
| Location | Mumbai, India (Hybrid) |
Key Responsibilities:
- Produce KYC profiles to the highest quality standards, ensuring compliance with the latest policies and procedures, and stay updated on all procedural and policy changes.
- Obtain and update missing client documentation with the assistance of Relationship Managers (RMs) and the Client Liaison Group (CLG).
- Source and update accurate and relevant client data from the internet and other bespoke information providers.
- Follow up on client profiles in line with the latest escalation matrix and ensure all levels of sign-off comply with the current ID matrix requirements.
- Take complete ownership of assigned profiles or tasks, whether new or reassigned, through to completion.
- Communicate clearly and professionally in writing with team members, Compliance, Relationship Managers (RMs), and Global Banking and Markets (GBM) teams as required.
- Meet the defined productivity and quality targets consistently on a month-to-month basis.
- Submit profiles for audit within the standard timelines after receiving all required information.
- Interface effectively with the Client Liaison Group, Compliance, Front Office, and Relationship Managers, especially regarding the escalation of pending and ageing profiles.
- Timely and accurately update management information and control sheets as advised.
- Take a proactive and responsible approach to urgent requests and queries received from onshore teams.
- Address escalations and complaints in a timely and appropriate manner to meet customer needs and expectations.
- Develop and maintain excellent professional relationships with all stakeholders.
- Proactively upskill by participating in relevant client due diligence training programs.
- Contribute to process initiatives such as User Acceptance Testing (UAT), impact assessments of policy changes, process re-engineering, and perform the role of a Subject Matter Expert (SME) when required.
- Support management in preparing reports and presentations related to process performance and improvements.
- Assume responsibility during crisis situations, handling issues related to high volumes, escalations, and attrition.
- Understand and comply with all relevant Group policies and procedures.
- Interpret regulatory and policy changes, assess their implications, establish necessary action points, and incorporate changes into existing procedures.
- Stay informed about developments in the financial regulatory environment and proactively educate oneself and the team.
- Remain aware of the relevant Financial Instructions Manual (FIMs) and Group Standards Manuals (GSM) applicable to the process.
- Embrace and adapt to changes within the business environment.
- Ensure adherence to audit and compliance requirements, proactively highlight potential issues to management, and implement necessary corrective measures.
- Strive for zero operational and reputational loss.
- Participate actively in centre-wide activities and forums, contributing ideas to enhance the work environment within KYCS.
Eligibility Criteria:
- Possess an excellent understanding of KYC processes, the financial regulatory environment, and AML risk implications.
- Demonstrate a thorough understanding of the legal structures of various client types, including financial institutions, corporates, quoted companies, private companies, funds, and SPVs.
- Exhibit proven skills in analyzing the implications of mergers and acquisitions on the legal identities and ownership structures of corporates, financial institutions, and funds.
- Maintain sound knowledge of financial regulatory requirements.
- Ability to interpret complex regulatory changes and assess their impact on processes and procedures.
- Display excellent communication skills, both written and verbal.
- Ability to perform under pressure while maintaining a high degree of accuracy and attention to detail.
- Possess a good understanding of Microsoft Office applications and proven proficiency with banking platforms.
- Demonstrate a self-driven and proactive approach to work responsibilities.
- Bring at least 12 months of hands-on KYCS (Know Your Customer Services) experience.
- Hold a minimum of a graduation degree or higher, as required for the role.
About Company:
We’re a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 63 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
