Cognizant is hiring for the position of Process Executive – Data in Hyderabad; Chennai; Mumbai, India. Candidates with Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
Company Name | Cognizant |
Position | Process Executive – Data |
Qualification | Bachelor’s/ Master’s Degree/ MBA |
Batch | 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
Experience | Freshers (0 – 2 Years) |
Location | Hyderabad; Chennai; Mumbai, India |
Key Responsibilities:
- Oversee daily operations to ensure all processes are executed efficiently.
- Use MS Excel to analyze data, generate reports, and provide insights for process improvements.
- Perform customer verification tasks related to mortgage loans with accuracy and attention to detail.
- Deliver excellent customer service by promptly addressing inquiries and resolving issues.
- Collaborate with team members to optimize workflows and boost productivity.
- Monitor and track performance metrics to meet targets and identify improvement opportunities.
- Assist in developing and implementing process improvement initiatives.
- Ensure compliance with company policies and regulatory requirements in all tasks.
- Maintain accurate records and documentation for audit and reporting purposes.
- Support the training and onboarding of new team members as needed.
- Communicate effectively with internal and external stakeholders to ensure seamless operations.
- Participate in team meetings and contribute to discussions on process enhancements.
- Stay updated with industry trends and best practices to continuously improve service delivery.
Eligibility Criteria:
- Proficient in MS Excel for data analysis and reporting.
- Demonstrates strong attention to detail and accuracy in performing customer verification tasks.
- Possesses excellent customer service skills, particularly within the mortgage industry.
- Proven ability to collaborate effectively with team members and stakeholders.
- Strong organizational and time management skills.
- Adopts a proactive approach to identifying and resolving issues.
- Willingness to learn and adapt to new processes and technologies.
Preferred Skills:
- Seeking a Process Executive for the B&L team with 0 to 2 years of experience.
- Strong technical skills in MS Excel for managing and analyzing data.
- Interest in customer verification and customer service within the mortgage sector.
- Ability to manage and optimize processes to ensure operational efficiency.
- Focus on delivering exceptional service and maintaining high-quality standards.
About Company:
Cognizant is a global professional services firm that transforms clients business, operating, and technology models for the digital era. Our distinct industry-based, consultative approach assists clients in envisioning, building, and operating more innovative and efficient businesses. Cognizant, headquartered in the United States, is ranked 185 on the Fortune 500 and is consistently ranked among the world’s most admired companies.
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