Thomson Reuters is hiring for the position of Quality Analyst in Bengaluru, India. Candidates with a Bachelor’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Thomson Reuters |
| Position | Quality Analyst |
| Qualifications | Bachelor’s Degree |
| Experience | Experienced |
| Location | Bengaluru, India (Hybrid) |
Key Responsibilities:
- Demonstrate exceptional verbal and written communication skills, maintaining precise vocabulary, grammar, and structure in business writing.
- Actively listen and seek clarification to ensure full understanding before taking action.
- Build strong and collaborative relationships across the Customer Support team and other departments.
- Exercise sound judgment and discretion to drive outcomes that benefit multiple departments.
- Apply a strong analytical mindset to identify systemic training and quality gaps, and recommend effective solutions.
- Maintain openness, honesty, and professionalism, showing confidence and courage in diverse and challenging situations.
- Exhibit attention to detail and self-motivation, with the ability to work independently.
- Stay highly organized, planning, prioritizing, and managing workload effectively to meet deadlines.
Eligibility Criteria:
- Possess a BA/BS degree (required).
- Demonstrate strong technical proficiency with workflow systems and tools, including Thomson Reuters products, Windows, Word, Excel, PowerPoint, Outlook, Teams, Calabrio, and Tableau.
- Have 2+ years of progressive experience in training and/or quality (preferred).
- Exhibit strong business acumen and proven leadership experience.
- Deliver high-quality output consistently, even under tight deadlines.
- Manage time effectively with exceptional self-direction and prioritization skills.
- Apply a creative and innovative approach to meeting evolving customer support and quality needs.
- Communicate effectively in verbal and written forms, with demonstrated coaching and mentoring capabilities.
About Company:
Thomson Reuters is the world’s leading provider of news and information-based tools to professionals. Our worldwide network of journalists and specialist editors keep customers up to speed on global developments, with a particular focus on legal, regulatory and tax changes. Our customers operate in complex arenas that move society forward – tax, law, compliance, government, media. In a disruptive digital age, we help professionals reinvent themselves.
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