Thomson Reuters is hiring for the position of Associate – Master Data in Bengaluru, India. Candidates with a Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Thomson Reuters |
| Position | Associate – Master Data |
| Qualifications | Bachelor’s/ Master’s Degree |
| Batch | 2019/ 2020/ 2021/ 2022/ 2023/ 2024/ 2025 |
| Experience | Freshers (0 – 1 Years) |
| Location | Bengaluru, India (Hybrid) |
Key Responsibilities:
- Maintain a turnaround time (TAT) of 8 hours for priority cases and 24 hours for resolution, ensuring 90% compliance with SLA targets.
- Ensure data quality is consistently maintained at 99%.
- Conduct self-audits prior to processing or making changes on WRP and SFDC.
- Manage workflows efficiently and prioritize cases and referrals effectively.
- Consistently meet individual productivity targets, contributing to the team’s overall performance in case handling, referrals, and account creation.
- Complete all tasks accurately the first time to minimize rework and prevent escalations.
- Limit stakeholder/client escalations to no more than one per quarter.
- Contribute to improving the Net Promoter Score (NPS) by enhancing the customer billing experience.
- Verify that billing and shipping details match the data provided by the requestor.
- Ensure correct e-billing contacts are set up, and obtain client confirmation before removing any contact.
- Ensure tax classifications are correctly configured and exemption documents are maintained as required.
Eligibility Criteria:
- Contribute to the stabilization and support growth of transitioned processes by minimizing disruptions through efficient productivity and quality management, demonstrating determination, focus, and flexibility.
- Ensure attendance at all scheduled training sessions by managing shifts and leaves appropriately.
- Create and modify customer accounts according to the requests.
- Collaborate closely with the Order Management Team to process orders by completing Customer Master work in a timely manner.
About Company:
Thomson Reuters is the world’s leading provider of news and information-based tools to professionals. Our worldwide network of journalists and specialist editors keep customers up to speed on global developments, with a particular focus on legal, regulatory and tax changes. Our customers operate in complex arenas that move society forward – tax, law, compliance, government, media. In a disruptive digital age, we help professionals reinvent themselves.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
