Cognizant is hiring for the position of Associate – Project in Bangalore, Chennai, Pune, India. Candidates with a Bachelor’s Degree/ MCA/ MBA are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
Company Name | Cognizant |
Position | Associate – Project |
Qualifications | BE/ B.Tech/B.Sc/ MCA/ MBA |
Batch | 2018/ 2019/ 2020/ 2021/ 2022/ 2023 |
Experience | Freshers (0 – 2 Years) |
Location | Bangalore, Chennai, Pune, India |
Key Responsibilities:
- Communication with Business users related to resolving queries obtain clarifications and providing updates.
- Setup Business bridge calls to update status of Critical incidents,Outages.
- Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution.
- Responsible for the project tasks assigned.
- Initiate escalation procedure for incidents based on the agreed upon timelines and tracks it to closure.
- Manage queue effectively and allocate tasks to the team based on an allocation plan.
- Ensure assigned tasks are completed within targets set (the tasks include incidents service requests identified problems Operational changes enhancements etc).
- Conduct peer reviews and ensure quality of deliverables.
- Comply to defined process during task execution (including problem management KEDB management etc).
- Contribute and participate proactively in knowledge sharing sessions.
- Provide complete KT to support teams before any production release.
- Contribute and participate proactively in knowledge sharing sessions.
- Provide complete KT to support teams before any production release.
- Provide inputs for development of learning plan for the team.
Eligibility Criteria:
- BE/ B.Tech/B.Sc/ MCA/ MBA
Preferred skills:
- SAP BO Performance Engineering
- SAP BOBJ Configuration
- SAP BO Webi Reporting
About Company:
Cognizant is a global professional services firm that transforms clients business, operating, and technology models for the digital era. Our distinct industry-based, consultative approach assists clients in envisioning, building, and operating more innovative and efficient businesses. Cognizant, headquartered in the United States, is ranked 185 on the Fortune 500 and is consistently ranked among the world’s most admired companies.
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