Teleperformance is hiring for the position of Digital Relationship Executives in across India. Candidates with a Graduate or Undergraduates are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Teleperformance |
| Position | Digital Relationship Executives |
| Qualifications | Graduate/ Undergraduates |
| Batch | Any Batch |
| Experience | Freshers (0 – 1 Years) |
| Location | Across India/ Work From Home |
Key Responsibilities:
- Relationship Management – To develop and strengthen customer relationships through effective relationship management in accordance with the business goals.
- Client Outreach – Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs.
- Customer Service and Sales – Up selling, cross-selling, providing regular market information and updates to the customers.
- Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer’s Banking Requirements.
Eligibility Criteria:
- Graduate/Undergraduates in any stream.
- Freshers can apply.
- Language capabilities – English (Written & Verbal).
Preferred skills:
- Customer Centricity – The mindset of “highest value for the customer” always willingness to help, demonstrate ownership, and attention to details.
- Communication Proficiency – Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability.
- Ability to understand the customer problem and provide solution or information as per company policies and process.
- Ability to compose grammatically correct, concise, and accurate paragraphs.
- Good understanding of etiquette for written communication.
- Basic Knowledge of Computer is a must.
About Company:
We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
How To Apply?
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