Accenture is hiring for the position of Customer Support Associate in Bangalore, India. Candidates with Any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Accenture |
| Position | Customer Support Associate |
| Qualifications | Any Graduate/ 12th Pass |
| Batch | Any Batch |
| Experience | Freshers & Experienced |
| Location | Bangalore, India |
Key Responsibilities:
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLA’s.
- The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues.
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Your primary interaction is within your own team and your direct supervisor.
- In this role you will be given detailed instructions on all tasks.
- The decisions that you make impact your own work and are closely supervised.
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
- Please note that this role may require you to work in rotational shifts.
Eligibility Criteria:
- Any Graduation
Preferred skills:
- Ability to work well in a team.
- Adaptable and flexible.
- Agility for quick learning.
- Collaboration and interpersonal skills.
- Written and verbal communication.
About Company:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
How To Apply?
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