Unilever is looking for Customer Service Officer in Gurgaon, India. Candidates with an Any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Unilever |
| Position | Customer Service Officer |
| Qualifications | Any Graduate |
| Batch | 2018/ 2019/ 2020/ 2021/ 2022/ 2023 |
| Experience | 0 – 2 (Years) |
| Location | Gurgaon (Remote) |
Key Responsibilities:
- Achieve sales targets through personal selling (visiting market) and driving the distribution system.
- Managing the distributor system in terms of both front-end and back-end infrastructure.
- Systematically analyse, extract and use MIS reports to identify possible gaps and opportunities to improve execution and performance in your respective geography.
- Negotiate with distributors and develop his people on managing customers to obtain more business.
- Cultivate and leverage relationships with trade to strengthen our market position. Further, use the same the generate and provide market feedback and reports to the branch office.
- Analyse how to improve the competitive position in the market through improved customer service.
- Monitor systematically the performance of the distributor and distributor’s sales team and take corrective action (infrastructure gaps).
Eligibility Criteria:
- Required a Minimum Fulltime Graduation
- Excellent in ROI Calculations & RS Distribution Management
- Should be well-versed with RS appointment & Sales Planning
- Conducting promotional activities & execution
- Knowledge of MS-Office particularly Excel
Preferred skills:
- Decent Communication in English and Local language is desired.
- Able to be understood by both technical and non-technical personnel.
About Company:
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
How To Apply?
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