Amazon is hiring for the position of Virtual Customer Support Associate in across India. Candidates with Bachelor’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Amazon |
| Position | Virtual Customer Support Associate |
| Qualifications | Any Graduate |
| Batch | Any Batch |
| Experience | Freshers/ Experienced |
| Location | Work From Home |
Key Responsibilities:
- As an Amazon Customer Service Associate, the primary goal is to prevent issues, resolve inquiries, and ensure customer satisfaction.
- Serve as the initial point of contact for customers, addressing their requests via phone, chat, and/or email, covering topics such as orders, products, payments, and website assistance.
- Employ a diverse range of tools to navigate, research, and assess solutions, while maintaining clear and effective communication with customers.
Eligibility Criteria:
- Minimum age requirement: 18 years old.
- Must possess the legal right to work in India.
- Proficient communication skills in English, both written and oral.
- Prior experience working with computers.
- Flexibility to work varying shifts from Monday to Sunday between 6 am and 11 pm.
- Willingness and capability to adapt to rotating shifts, including early mornings, late nights, overnight shifts, weekends, and overtime as needed.
- Must have access to a quiet, distraction-free workspace with a dedicated office area equipped with a desk and chair.
- From a technical standpoint, a minimum broadband connection of 20MB download speed and 8MB upload speed using a hard-wired Ethernet internet connection (no WIFI) is required.
Preferred skills:
- Diligent, articulate, and meticulous.
- Approachable and customer-oriented in all interactions.
- Capable of rapid learning and adapting to change.
- Skilled in managing multiple tasks in a fast-paced environment.
About Company:
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
