Accenture is hiring for the position of HR Service Delivery New Associate in Bangalore, Mumbai, India. Candidates with Any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
Company Name | Accenture |
Position | HR Service Delivery New Associate |
Qualifications | Any Graduation |
Batch | 2018/ 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
Experience | 0 – 1 (Years) |
Location | Bangalore, Mumbai, India |
Key Responsibilities:
- Read, understand, and analyze client processes according to business rules.
- Execute processes accurately and promptly as a hands-on processor.
- Escalate issues and seek advice when faced with complex problems.
- Maintain the highest level of customer service.
- Follow process steps outlined in the Work instructions and highlight any anomalies to SME/Leads.
- Ensure the security and confidentiality of client data.
- Update client applications accurately and timely as per the appropriate User Guides.
- Adhere to Accenture’s processes and working methods.
- Understand relevant HR and Safety legislation and manage cases accordingly.
- Perform the full range of Employee and Org Data Management processes, including the Employee Life cycle.
- Have a clear understanding of existing performance metrics and suggest improvements.
- Participate actively in team activities and organizational initiatives.
Eligibility Criteria:
- Any Graduation
Preferred skills:
- Adaptable and flexible.
- Ability to perform under pressure.
- Detail-oriented with strong problem-solving skills.
- Ability to establish strong client relationships.
- Knowledge of HR Processes is advantageous.
- BPO experience is a plus.
- Proficiency in MS Office and Excel is beneficial.
- Strong customer orientation.
- Resilient and able to work under pressure.
- Attention to detail and quality-driven in communications and system transactions.
- Demonstrates high levels of confidentiality.
- Teamwork and collaboration skills.
- Multi-cultural awareness.
About Company:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
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