Microsoft is hiring for the position of Customer Success Executive in Bangalore, Noida, India. Candidates with Any Graduate Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Microsoft |
| Position | Customer Success Executive |
| Qualifications | Any Graduate Degree |
| Batch | 2018/ 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers/ Experienced |
| Location | Bangalore (Work From Home) |
Key Responsibilities:
- Manage a portfolio of up to 50 small to mid-sized customers, each with an annual revenue ranging between $2-3 million.
- Take responsibility for promoting efficient utilization of PowerShare and related services among customers by devising and implementing comprehensive Adoption Plans.
- Deploy PowerShare at spoke accounts, encompassing installation, training, testing, and ensuring seamless connectivity.
- Increase market awareness, educate potential clients, and surpass assigned objectives by expanding PowerShare adoption across our client base.
- Deliver value to customers by assisting them in articulating clear business outcomes and developing success plans inclusive of defined objectives, stakeholders, milestones, risks, and metrics.
- Ensure efficient utilization of PowerShare among customers by crafting and executing detailed Adoption Plans.
- Cultivate, sustain, and leverage relationships within each customer organization to foster solution adoption, garner support for new opportunities, and secure advocacy for Microsoft+Nuance.
- Exhibit advanced insights and industry understanding, challenging customers’ perspectives on their business and processes where necessary.
- Coordinate closely and garner strong support from various external and internal teams, maintaining a robust connection with PowerShare subject matter experts throughout the customer lifecycle.
Eligibility Criteria:
- Any Graduate Degree
About Company:
Every company has a mission. What’s ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn’t diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together.
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