IndiaMART is hiring for the position of Customer Service Associate/ Data Entry Associate in India. Candidates with a Graduate/ Post Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | IndiaMART |
| Position | Customer Service Associate/ Data Entry Associate |
| Qualifications | Any Graduate/ Post Graduate |
| Batch | 2017/ 2018/ 2019/ 2020/ 2021/ 2022/ 2023 |
| Experience | 0 – 5 (Years) |
| Location | Permanent Work From Home |
Key Responsibilities:
- Study the assigned sellers’ profiles.
- Call the sellers to collect the business-related details and update them in the seller’s catalog.
- Verify the information that is already updated in the profile.
- Educate clients about the benefits of this free service for his business and Answer sellers’ queries.
- Dispose of the cases with appropriate reason codes basis the conversation with the respective sellers.
- Set follow up calls as desired by the sellers.
- Maintain quality results by adhering to standards and guidelines.
- Achieve the daily/Weekly/Monthly business targets.
- Work for a minimum of 3-4 hours a day.
- This is complete a NON-SALES profile.
- Language proficiency Hindi & English (mandatory).
Eligibility Criteria:
- Any graduation, or Any PG.
- Work From Home.
- Work on your own schedule.
- Payout will be done weekly.
- Additional incentives for quality and output of your service.
- Voice-based calling process and data entry.
- Computer with Internet.
- Android Phone.
- Comfortable with Hindi and English (Both Languages are mandatory).
- Regional Language is considered as an Advantage Job Description.
Preferred skills:
- Communication Skills,
- Internet Access,
- Online Data Entry,
- Tele calling, active listening,
- Client Support,
About Company:
IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
