American Express is hiring for the position of Business Analyst-Data Analytics in Gurgaon, India. Candidates with a Bachelor’s/ Master’s degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | American Express |
| Position | Business Analyst-Data Analytics |
| Qualifications | Bachelor’s/ Master’s degree |
| Experience | 1-3 (Years) |
| Location | Gurgaon, India (Hybrid) |
Key Responsibilities:
- Utilize advanced analytics to generate actionable insights and collaborate with the Amex Offers Marketing teams to improve offer redemption rates and enhance merchant and customer satisfaction.
- Solve complex business challenges through ideation, development, and end-to-end ownership of next-generation technology solutions, algorithms, and platforms.
- Continuously innovate and enhance existing solutions by leveraging big data and advanced analytics techniques.
- Design and build scalable products that support critical business initiatives and improve overall operational productivity.
- Collaborate effectively with global partners across multiple business units and geographic locations.
Eligibility Criteria:
- Hold a bachelor’s degree in Statistics, Mathematics, Economics, Engineering, or a related field with relevant experience.
- A postgraduate degree in Management, Statistics, Mathematics, Economics, or Engineering is preferred.
Critical Factors for Success:
Business Outcomes:
- Translate unstructured business requests into well-defined analytical strategies and convert available data into actionable insights.
- Effectively manage multiple concurrent requests while delivering results within short turnaround timelines.
- Understand the broader business context and anticipate partner needs by structuring relevant “what-if” scenarios.
- Propose multiple solution approaches based on timelines, data availability, and business priorities.
Leadership Outcomes:
- Apply enterprise-level thinking by aligning role-specific objectives with organizational priorities while balancing the needs of customers, partners, colleagues, and shareholders.
- Lead with an external perspective, challenge the status quo, and drive continuous innovation across existing offerings.
- Demonstrate learning agility by making timely decisions with the highest standards of integrity and accountability.
- Embrace a digital-first mindset to consistently deliver exceptional customer experiences.
Experience Requirements:
- Possess 1–3 years of relevant experience in the analytics domain.
- Preferred experience in merchant or consumer-focused business environments.
Functional Skills and Capabilities:
- Strong expertise in analytics, insights generation, and customer targeting strategies.
Technical Skills and Capabilities:
- Proficiency in Python, SQL, Hive, PySpark, and data visualization tools such as Tableau and Power BI.
- Working knowledge of advanced statistical techniques for data analysis and modeling.
- Advanced proficiency in Microsoft Excel for data analysis and reporting.
About Company:
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
How To Apply?
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