Accenture is hiring for the position of Customer Service Associate in Bengaluru, India. Candidates with any Graduation are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Accenture |
| Position | Customer Service Associate |
| Qualifications | Any Graduation |
| Experience | 0 – 2 (Years) |
| Location | Bengaluru, India |
Key Responsibilities:
- Support the end-to-end embedding of digital transformation in healthcare operations to drive superior outcomes and value realization today, while enabling streamlined operations for the healthcare market of tomorrow.
- Be part of the Healthcare Claims team, responsible for the administration of health claims, including claim registration, editing and verification, evaluation, examination, and litigation.
- Assist in the administration and operations of hospitals, outpatient clinics, hospices, and other healthcare facilities, ensuring smooth functioning across multiple domains.
- Contribute to day-to-day healthcare operations, including department activities, medical and health services, budgeting and rating, research and education, policy and procedure implementation, quality assurance, patient services, and public relations.
- Solve routine problems by applying established precedents and referring to general guidelines.
- Collaborate primarily with your own team members and direct supervisor for work-related interactions.
- Follow detailed to moderately detailed instructions for daily work tasks and comprehensive instructions for new assignments.
- Ensure decisions made impact only your own scope of work and responsibilities.
- Work as an individual contributor within a team environment, focusing on a predefined and specialized scope of work.
- Be prepared to work in rotational shifts as required by business needs.
Eligibility Criteria:
- Strong knowledge of Healthcare Utilization Management.
- Adaptable and flexible in handling dynamic work environments.
- Ability to collaborate and work effectively within a team.
- Commitment to maintaining high standards of quality in all tasks.
- Proficiency in written and verbal communication.
- Process-oriented mindset with attention to detail.
- Familiarity with the Health Insurance Portability and Accountability Act (HIPAA) compliance requirements.
About Company:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
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