Optum is hiring for the position of Software Engineer in Bangalore; Hyderabad, India. Candidates with a Bachelor’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Optum |
| Position | Software Engineer |
| Qualification | Bachelor’s Degree |
| Experience | 1+ (Years) |
| Location | Hyderabad, India |
Key Responsibilities:
- Provide Level 1 and Level 2 support for production systems and applications.
- Monitor system performance and proactively identify potential issues.
- Troubleshoot and resolve application and infrastructure-related problems.
- Collaborate with development teams to escalate and resolve complex issues.
- Perform root cause analysis and document findings for future reference.
- Maintain and update support documentation and the knowledge base.
- Participate in deployment activities and perform post-deployment validation.
- Ensure adherence to SLAs and resolve support tickets within agreed timelines.
- Automate routine support tasks using scripts or relevant tools.
- Communicate effectively with stakeholders regarding issue status and resolution progress.
- Comply with all terms and conditions of the employment contract, company policies, and procedures, including directives related to work location, team assignments, work shifts, flexibility of benefits, alternative work arrangements, and other changes necessitated by the business environment.
- Acknowledge that the company may adopt, vary, or rescind policies and directives at its sole discretion without limitation.
Eligibility Criteria:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- Minimum of 1 year of experience as an Application Support Engineer.
- Equivalent practical experience or relevant certifications may also be considered.
- Experience using ticketing systems such as JIRA, ServiceNow, or similar tools.
- Knowledge of scripting languages such as Python, Shell, or PowerShell.
- Familiarity with monitoring tools like Splunk, Nagios, or Grafana.
- Basic understanding of networking and system administration concepts.
- Basic understanding of the Software Development Lifecycle (SDLC).
- Exposure to databases with the ability to write basic SQL queries.
- Strong problem-solving and analytical skills.
- Excellent communication and documentation skills.
Preferred Qualifications:
- Experience working with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP).
- Exposure to DevOps tools and CI/CD pipelines.
About Company:
Optum is a health services and innovation company on a mission to help people live healthier lives and to help make the health system work better for everyone. Optum, part of the UnitedHealth Group family of businesses, is powering modern health care by connecting and serving the whole health system across 150 countries. We combine cutting-edge technology, the world’s largest health care database and vast expertise to improve health care delivery, quality and efficiency. We are revolutionizing health care that serves more than 100,000 physicians, practices and other health care facilities, as well as 127 million individual consumers.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
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- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
