Razorpay is hiring for the position of Junior Analyst – Risk Management in Bangalore, India. Candidates with a Bachelor’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Razorpay |
| Position | Junior Analyst – Risk Management |
| Qualifications | Bachelor’s Degree |
| Batch | 2021/ 2022/ 2023/ 2024/ 2025 |
| Experience | Freshers |
| Location | Bangalore, India |
Key Responsibilities:
- Proactively monitor transactions and merchant activities to detect and prevent suspicious or fraudulent behavior in real time.
- Investigate flagged transactions promptly and take immediate action to minimize potential financial losses.
- Collaborate closely with partner banks, law enforcement authorities, and cybercrime units to report fraud cases and ensure timely resolution and recovery.
- Manage transaction discrepancies and disputes raised by customers or merchants, ensuring accurate documentation and swift resolution.
- Engage directly with merchants and customers to gather insights, validate claims, and communicate outcomes effectively.
- Prepare detailed fraud incident reports and dashboards for internal stakeholders and external regulatory bodies.
- Drive process improvements by identifying patterns, recommending preventive controls, and contributing to system enhancements.
- Play a key role in mitigating fraud-related losses by acting quickly and strategically in high-risk scenarios.
Eligibility Criteria:
- Bachelor’s degree.
- Open to freshers; knowledge of a customer support application or CRM system, such as Freshdesk, is an advantage.
- Strong interpersonal skills with a friendly and pleasant demeanor over phone and email.
- Excellent verbal and written communication skills.
- Effective listening skills to understand, anticipate, and resolve queries from various stakeholders.
- High attention to detail and accuracy, with excellent organizational and multitasking abilities to identify anomalies or suspicious behaviors.
About Company:
Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses – big and small – accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money.
How To Apply?
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- Fill the details with the information provided.
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