Genpact is hiring for the position of Management Trainee in Bangalore; Hyderabad; Gurugram; Noida, India. Candidates with any Graduate are eligible to apply for this position. The complete information, eligibility criteria and requirements are provided below.
Job Description:
| Company Name | Genpact |
| Position | Management Trainee |
| Qualifications | Any Graduate |
| Batch | Recent Batches |
| Experience | Entry Level |
| Location | Bangalore; Hyderabad; Gurugram; Noida, India |
Key Responsibilities:
- Collect past-due invoices and resolve invalid deductions for assigned portfolios through email, phone calls, and other communication channels.
- Respond to email and phone queries related to disputed invoices.
- Research and analyze disputes and deductions within the ERP system.
- Coordinate with various departments to obtain supporting documents and information for dispute resolution.
- Identify opportunities for process improvements and recommend automation solutions.
- Track and monitor past-due invoices by preparing daily reports for individual portfolios.
- Implement collection strategies to minimize outstanding dues and ensure timely resolution of disputes.
- Investigate and resolve issues efficiently to prevent any negative impact on customers.
- Collaborate effectively as a team member to handle ad hoc requests in a timely manner.
- Provide high-quality customer service by promptly researching and addressing inquiries from internal and external stakeholders.
- Escalate critical issues to senior staff or management as needed.
Eligibility Criteria:
- Bachelor’s degree in any discipline.
- Strong verbal and written communication skills.
- High energy levels and a proactive approach to tasks.
Preferred skills:
- Good customer handling and relationship management skills.
About Company:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
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