Sprinklr is looking for the position of Associate Operations Engineer in Bangalore, India. Candidates with Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Sprinklr |
| Position | Associate Operations Engineer |
| Qualifications | Bachelor’s/ Master’s Degree |
| Batch | 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers (0 – 2 Years) |
| Location | Bangalore, India |
Key Responsibilities:
- Ensure maximum platform availability by proactively monitoring and maintaining systems to minimize downtime.
- Troubleshoot and perform in-depth analysis of issues to provide quick and effective resolutions.
- Continuously learn and adapt to new technologies to stay updated with industry trends and innovations.
- Exhibit enthusiasm for working in a 24×7 operational environment, ensuring consistent and reliable platform performance.
Eligibility Criteria:
- Administer and manage Linux systems with proficiency.
- Possess 0–2 years of experience or knowledge in on-premise data centers or cloud platforms such as AWS, Azure, or GCP.
- Utilize IT monitoring tools like Sensu, Prometheus, and Grafana to ensure system performance and reliability.
- Manage IT infrastructure, monitor application alerts, and ensure high availability of production environments.
- Identify and implement automation opportunities in monitoring processes to reduce unnecessary alerts and improve efficiency.
- Work effectively in a hybrid team culture across various time zones, maintaining high levels of motivation, productivity, and organization.
- Independently manage and troubleshoot issues in production environments to ensure smooth operations.
- Demonstrate a strong understanding of microservice architectures, application servers, networks, and databases.
- Possess familiarity with tools such as Jenkins, Git, Kubernetes, and processes related to release and deployments (preferred).
- Exhibit excellent teamwork and collaboration skills to contribute effectively to team goals.
About Company:
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.
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