Cognizant is hiring for the position of Process Executive – Data in Mumbai; Chennai, India. Candidates with any Graduate/ Post Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Cognizant |
| Position | Process Executive – Data |
| Qualification | Any Graduate/ Post Graduate |
| Batch | 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers/ Experienced |
| Location | Work From Home |
Key Responsibilities:
- Utilize MS Excel to support daily operational processes by managing and analyzing data.
- Ensure the accuracy and completeness of customer verification processes in the mortgage domain.
- Provide exceptional customer service by promptly addressing inquiries and resolving issues.
- Collaborate with team members to streamline workflows and improve process efficiency.
- Maintain detailed and accurate records of customer interactions and transactions.
- Assist in preparing reports and presentations for management review.
- Monitor and track key performance indicators to ensure targets are achieved.
- Identify and recommend solutions for process improvement opportunities.
- Conduct regular audits to ensure compliance with company policies and industry regulations.
- Participate in training sessions to stay current on industry trends and best practices.
- Communicate effectively with internal and external stakeholders to ensure smooth operations.
- Contribute to team meetings by sharing insights and providing feedback on process enhancements.
- Support special projects and initiatives as assigned by management.
Eligibility Criteria:
- Possess strong technical skills in MS Excel, including data analysis and reporting.
- Demonstrate excellent customer service skills, especially within the mortgage domain.
- Exhibit high attention to detail and maintain accuracy in all tasks.
- Show the ability to collaborate effectively in a team environment.
- Display strong written and verbal communication skills.
- Take a proactive approach to identifying and solving problems.
- Be willing to learn and adapt to new processes and technologies.
- Experience in customer verification and service within the mortgage domain is an advantage.
- Ability to manage multiple tasks and prioritize efficiently.
- Show a commitment to maintaining confidentiality and data security.
- Demonstrate a strong work ethic, dependability, and reliability.
- Be open to receiving feedback and continuously improving.
Certifications Required:
- Certification in MS Excel or related data analysis tools is preferred.
About Company:
Cognizant is a global professional services firm that transforms clients business, operating, and technology models for the digital era. Our distinct industry-based, consultative approach assists clients in envisioning, building, and operating more innovative and efficient businesses. Cognizant, headquartered in the United States, is ranked 185 on the Fortune 500 and is consistently ranked among the world’s most admired companies.
How To Apply?
- First, read through all of the job details on this page.
- Scroll down and press the Apply Here button.
- To be redirected to the official website, click on the apply link.
- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
