Genpact is hiring for the position of Management Trainee in Bangalore; Pune, India. Candidates with Bachelor’s Degree are eligible to apply for this position. The complete information, eligibility criteria and requirements are provided below.
Job Description:
| Company Name | Genpact |
| Position | Management Trainee |
| Qualifications | Bachelor’s Degree |
| Batch | 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Entry Level |
| Location | Bangalore; Pune, India |
Key Responsibilities:
Workforce Management Support:
- Assist in developing and implementing workforce management strategies and best practices to optimize resource planning.
- Collaborate with the WFM and BI teams to analyze historical data, industry trends, and business goals to generate accurate workforce forecasts.
- Support the coordination of workforce planning efforts with operational teams to ensure efficient resource allocation.
- Utilize workforce management systems and tools to monitor real-time adherence, adjust schedules, and address staffing gaps.
Business Intelligence Analysis:
- Assist in implementing business intelligence strategies, tools, and processes for data collection, analysis, and interpretation.
- Gather and analyze data from various sources to identify trends, patterns, and actionable insights.
- Contribute to the development of dashboards and reports to track and communicate workforce management and business intelligence metrics.
- Provide support in delivering data-driven recommendations to optimize business processes, improve customer experience, and enhance operational efficiency.
Reporting and Data Analysis:
- Assist in generating regular reports and performance dashboards to provide insights into workforce management and business intelligence metrics.
- Support data analysis related to staffing levels, productivity, and performance to identify improvement opportunities.
- Collaborate with cross-functional teams to understand reporting needs and ensure accurate and timely delivery of reports.
Stakeholder Collaboration:
- Collaborate with key stakeholders across departments, including Operations, HR, and Finance, to support workforce management and business intelligence efforts aligned with organizational goals.
- Assist in engaging internal stakeholders to understand their data and reporting needs, providing insights and delivering solutions to drive operational excellence.
Continuous Improvement:
- Stay updated on industry trends, advancements in workforce management and business intelligence practices, and emerging technologies.
- Identify opportunities for process improvement, automation, and innovation to enhance workforce planning, resource allocation, and data analysis.
- Contribute to continuous improvement initiatives to increase efficiency, accuracy, and effectiveness in workforce management and business intelligence processes.
Eligibility Criteria:
- Bachelor’s degree in Business Administration, Data Analytics, or a related field.
- B.Com Graduate
- Previous experience in workforce management, business intelligence, or similar roles is preferred.
- Strong analytical and problem-solving skills with the ability to analyze data and assist in making data-driven decisions.
- Familiarity with workforce management systems and tools is advantageous.
- Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and stakeholders.
- Detail-oriented and highly organized, capable of managing multiple priorities and meeting deadlines.
Preferred skills:
- Basic knowledge of workforce management principles, methodologies, and industry best practices.
- Familiarity with business intelligence concepts and data analysis techniques is a plus.
- A continuous improvement mindset with a desire to learn and develop skills in workforce management and business intelligence.
- Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and data visualization tools.
About Company:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
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