Cognizant is hiring for the position of Process Executive in Bangalore; Chennai, India. Candidates with a Bachelor’s or Postgraduate Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Job Description:
| Company Name | Cognizant |
| Position | Process Executive |
| Qualification | Bachelor’s or Postgraduate Degree in Commerce |
| Batch | 2018/ 2019/ 2020/ 2021/ 2022/ 2023/ 2024 |
| Experience | Freshers/ Experienced |
| Location | Chennai; Bangalore (Work From Home) |
Key Responsibilities:
Business/Customer:
- Meet or exceed all defined SLAs of the process, such as quality and TAT, as agreed with the client.
- Achieve 100% compliance with process adherence as defined in the SOP.
- Process invoices accurately.
- Handle payroll, tax, and garnishment updates.
- Ensure compliance with all process requirements is no less than 100%.
- Achieve individual productivity levels as per the targets set each year.
- Meet internal process metrics as defined.
- Adhere to audit compliance.
- Complete all mandatory assessments and certifications as applicable.
- Update vendor master, process simple PO and non-PO invoices, maintain vendor balances, update employee database, process payroll, tax, and garnishment corrections/updates.
- Handle RFQ/price differences, contract and catalog processing and upload, basic spend analysis & reporting, RFx support for any ad hoc requests, purchase requisitions processing, PO management, master data administration, PO expediting, and maintain tracking sheets.
- Operate the helpdesk to ensure SLAs are met for customer satisfaction.
Project/Process:
- Ensure process guidelines are followed and met as documented.
- Meet process SLAs/metrics, including productivity and quality targets within established timelines.
- Raise process-related issues or concerns promptly with process and team leads.
- Respond to data requests and process the predefined number of transactions as assigned.
- Collate unprocessable or pending lists.
- Perform data entry of vendor masters and employee database.
- Report productivity based on the count of invoices processed.
- Escalate unprocessable, parked, or blocked transactions with reasons.
- Stay updated with process knowledge and changes by referring to knowledge updates and repositories.
- Record data relating to production statistics and end-user related notes as appropriate.
- Adhere to shift handover processes.
- Follow security practices set by the organization.
- Provide updates and submit reports related to your area of work.
People/Team Management:
- Complete mandatory training for self as identified.
- Align individual goals with team objectives and work cohesively with the team.
- Participate and contribute to organizational activities.
- Record attendance and timesheet-related data accurately.
- Contribute and participate proactively in knowledge-sharing sessions.
Eligibility Criteria:
- Bachelor’s or Postgraduate Degree in Commerce
About Company:
Cognizant is a global professional services firm that transforms clients business, operating, and technology models for the digital era. Our distinct industry-based, consultative approach assists clients in envisioning, building, and operating more innovative and efficient businesses. Cognizant, headquartered in the United States, is ranked 185 on the Fortune 500 and is consistently ranked among the world’s most admired companies.
How To Apply?
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- Scroll down and press the Apply Here button.
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- Fill the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
