Ericsson is hiring for Assistant Engineer/ Automation Analyst | Apply Now!

Ericsson is hiring for the position of Assistant Engineer/ Automation Analyst in Bangalore, India. Candidates with Bachelor’s/ Master’s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.

Job Description:

Key Responsibilities for Assistant Engineer:

• Serve as the initial point of contact for tasks requiring technical expertise in a 24/7 capability hosted in Automated Operations.
• Engage in shift operations according to the defined shift roster and actively monitor ticket queues to ensure timely responses.
• Concentrate on enhancing automated recovery processes.
• Provide escalation support for Service surveillance and Field service.
• Guarantee the continuous availability and performance of services to customers in adherence to Service Level Agreement (SLA) performance levels.

Key Responsibilities for Automation Analyst:

• Collaborate with business and vendors to comprehend functional requirements, including fields needed, mapping logic, calculations, and employee eligibility.
• Collaborate with vendors to comprehend technical requirements and identify any limitations, such as file format, changes versus full updates, header/trailer information, and field length restrictions.
• Ensure vendor compliance with Ericsson security requirements, specifically SFTP transfers with PGP encryption.
• Document comprehensive business and technical requirements in a functional specification.
• Initiate a project assessment by submitting a support request to the payroll vendor.
• Review requirements with the payroll vendor to ensure a thorough understanding.
• Confirm that neither the business nor the vendor requests fields that are not present in the payroll system.

Eligibility Criteria:

• Possess a bachelor’s or master’s degree in computer science or an equivalent field.
• Hold a degree, diploma, or possess equivalent experience, particularly in Engineering, preferably in Electronics, Computer Science, Telecommunication, or a related field.

Preferred skills:

• Demonstrate a foundational understanding of Machine Learning, Artificial Intelligence, and Cloud technologies.
• Possess basic knowledge and practical experience in scripting.
• Understand core and access network performance, configuration parameters, and their interpretation and utilization.
• Exhibit excellent communication skills in English, both written and oral.
• Proficient in building Knowledgebase Solutions using any Knowledgebase platform.

About Company:

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

How To Apply?

• First, read through all of the job details on this page.
• Scroll down and press the Click Here button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
• Before submitting the application, cross-check the information you’ve provided.

Apply Link (Assistant Engineer): Click Here

Apply Link (Automation Analyst): Click Here