{"id":9020,"date":"2024-04-18T13:41:42","date_gmt":"2024-04-18T13:41:42","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=9020"},"modified":"2024-04-18T13:47:49","modified_gmt":"2024-04-18T13:47:49","slug":"mphasis-is-hiring-for-technical-support-associate-apply-now-2","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2024\/04\/18\/mphasis-is-hiring-for-technical-support-associate-apply-now-2\/","title":{"rendered":"Mphasis is hiring for Technical Support Associate | Apply Now!"},"content":{"rendered":"\n<p><strong>Mphasis<\/strong> <strong>is hiring for the position of&nbsp;<strong>Technical Support Associate<\/strong><\/strong> <strong>in&nbsp;Bangalore<\/strong>,<strong> India. Candidates with a <strong>Bachelor&#8217;s or Master&#8217;s Degree<\/strong><\/strong> <strong>are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>Mphasis<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Technical Support Associate<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Bachelor&#8217;s or Master&#8217;s Degree<\/strong><\/td><\/tr><tr><td><strong>Batch<\/strong><\/td><td><strong>2019\/ 2020\/ 2021\/ 2022\/ 2023\/ 202<\/strong>4<\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>0 &#8211; 2 Years<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Bangalore, India<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul>\n<li>Deliver professional technical support services remotely to client users.<\/li>\n\n\n\n<li>Guide users remotely in addressing system and software issues, including installation, debugging, usage, and related software.<\/li>\n\n\n\n<li>Identify and diagnose hardware failures, initiate inquiries regarding replacement parts, and coordinate subsequent maintenance activities.<\/li>\n\n\n\n<li>Prioritize special cases for timely resolution, collaborating with other teams to address user issues effectively.<\/li>\n\n\n\n<li>Accurately and comprehensively document case information in the system following established procedures.<\/li>\n\n\n\n<li>Identify user needs and recommend product upgrades and configurations to enhance user experience.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul>\n<li>Possess effective communication skills, a proactive work attitude, a strong sense of responsibility, and a keen aptitude for learning.<\/li>\n\n\n\n<li>Demonstrate foundational computer skills, including a basic understanding of computer operating systems, as well as commonly used software and hardware.<\/li>\n\n\n\n<li>Hold a college degree or higher qualification.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preferred skills:<\/h2>\n\n\n\n<ul>\n<li>Possess knowledge in customer support.<\/li>\n\n\n\n<li>Require 0-2 years of experience.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>A leading applied technology services company, we innovate to deliver service excellence and successful outcomes across sales, delivery and development. With our strategy to be agile, nimble and customer-centric, we anticipate the future of applied technology and predict tomorrow\u2019s trends to keep our clients at the summit in an ever-changing marketplace. Leading with architecture and design, our next-gen solutions enable enterprises to accelerate on their digital transformation journey.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul>\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click&nbsp;Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link:\u00a0<a href=\"https:\/\/mphasis.ripplehire.com\/candidate\/?ref=LINKEDINCAMPAIGNNEW&amp;source=LINKEDINCAMPAIGNNEW&amp;token=B4UkLILwjQRHGDZ8Zziq#detail\/job\/551922\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our WhatsApp Community: <a href=\"https:\/\/whatsapp.com\/channel\/0029Va4NcE0Bvvsi4obUbS0s\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Follow us on Instagram: <a href=\"https:\/\/www.instagram.com\/merademy_\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our Telegram Group: <a href=\"https:\/\/telegram.dog\/merademy\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Mphasis is hiring for the position of&nbsp;Technical Support Associate in&nbsp;Bangalore, India. Candidates with a Bachelor&#8217;s or Master&#8217;s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Mphasis Position Technical Support Associate Qualifications Bachelor&#8217;s or Master&#8217;s Degree Batch 2019\/ 2020\/ 2021\/ 2022\/ 2023\/&#8230;<\/p>\n","protected":false},"author":1,"featured_media":6092,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[7,34,10,21],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/11\/Merademy-1-2023-11-05T124714.444.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/9020"}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=9020"}],"version-history":[{"count":1,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/9020\/revisions"}],"predecessor-version":[{"id":9021,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/9020\/revisions\/9021"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/6092"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=9020"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=9020"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=9020"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}