{"id":7957,"date":"2024-03-13T13:08:31","date_gmt":"2024-03-13T13:08:31","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=7957"},"modified":"2024-03-14T15:13:23","modified_gmt":"2024-03-14T15:13:23","slug":"groww-is-hiring-for-customer-success-executive-associate-remote-apply-now","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2024\/03\/13\/groww-is-hiring-for-customer-success-executive-associate-remote-apply-now\/","title":{"rendered":"Groww is hiring for Customer Success Executive\/ Associate | Remote | Apply Now!"},"content":{"rendered":"\n<p><strong>Groww&nbsp;is hiring for the position of&nbsp;Customer Success Executive\/ Associate in across India. Candidates with Any Graduate\/ MBA\/ PGDM are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>Groww&nbsp;<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong><strong>Customer Success Executive<\/strong><\/strong>\/ <strong>Associate&nbsp;<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Any Graduate\/ MBA\/ PGDM<\/strong><\/td><\/tr><tr><td><strong>Batch<\/strong><\/td><td><strong>Any Batch<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>Freshers &amp; Experienced<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Across India\/ Work From Home<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities for Customer Success Executive:<\/h2>\n\n\n\n<ul>\n<li>Offer technical support and on-demand training to customers utilizing the company&#8217;s product, addressing inquiries received through various channels.<\/li>\n\n\n\n<li>Educate customers on the functional capabilities of the product and potential upgrades, ensuring their ongoing satisfaction and engagement.<\/li>\n\n\n\n<li>Assist in the enhancement of the product by collecting customer feedback, identifying recurring issues, and collaborating with the product manager to address and implement improvements.<\/li>\n\n\n\n<li>Uphold high service standards, surpassing expectations to guarantee customer satisfaction and foster retention.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities for Associate:<\/h2>\n\n\n\n<ul>\n<li>Ensure that business payments adhere to established policies and procedures through thorough review.<\/li>\n\n\n\n<li>Monitor payments made to vendors, assessing payment statuses to identify potential processing issues.<\/li>\n\n\n\n<li>Scrutinize account activity to detect any signs of fraudulent transactions or irregularities.<\/li>\n\n\n\n<li>Generate reports detailing accounts payable activities, including instances of delinquencies and exceptions.<\/li>\n\n\n\n<li>Reconcile accounts payable ledgers with statements from the company&#8217;s financial institution or bank journals.<\/li>\n\n\n\n<li>Process various forms of payment, including checks, money orders, credit card payments, wire transfers, etc.<\/li>\n\n\n\n<li>Collaborate with banks, auditors, and relevant stakeholders involved in the payment process.<\/li>\n\n\n\n<li>Investigate and resolve errors or discrepancies related to invoices or received payments for goods and services provided by businesses.<\/li>\n\n\n\n<li>Coordinate with the product and tech teams to grasp operational requirements and provide support from an operations standpoint.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul>\n<li>Proficiency in undergraduate courses such as BCom, BBA, BBM, BA, B.Sc, MBA\/PGDM.<\/li>\n\n\n\n<li>Attainment of a minimum of 50% in 10th, 12th, and graduation.<\/li>\n\n\n\n<li>Demonstration of a consistent academic record with no backlogs and gap years during the educational period.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preferred skills:<\/h2>\n\n\n\n<ul>\n<li>Demonstrated enthusiasm to acquire knowledge about the company&#8217;s products and their functionalities.<\/li>\n\n\n\n<li>Proficient in managing a substantial volume of inbound customer queries efficiently.<\/li>\n\n\n\n<li>Possess technical aptitude with the capability to comprehend and articulate complex concepts in easily understandable terms.<\/li>\n\n\n\n<li>Exhibit a strong ability to empathize with customers, emphasizing a high degree of customer-centricity.<\/li>\n\n\n\n<li>Familiarity with additional regional languages is advantageous, especially if the company operates within the country.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>Groww is India\u02bcs fastest growing investment platform. Our long-term vision to become the trusted money partner of ~100M Indians with core products in investment &amp; banking. Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is, backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Capital, and Y Combinator.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul>\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click&nbsp;Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link (Associate):\u00a0<a href=\"https:\/\/groww.skillate.com\/jobs\/54360\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link (Customer Success Executive):&nbsp;<a href=\"https:\/\/groww.skillate.com\/jobs\/54143\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our WhatsApp Community: <a href=\"https:\/\/whatsapp.com\/channel\/0029Va4NcE0Bvvsi4obUbS0s\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our Telegram Group: <a href=\"https:\/\/telegram.dog\/merademy\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Groww&nbsp;is hiring for the position of&nbsp;Customer Success Executive\/ Associate in across India. Candidates with Any Graduate\/ MBA\/ PGDM are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Groww&nbsp; Position Customer Success Executive\/ Associate&nbsp; Qualifications Any Graduate\/ MBA\/ PGDM Batch Any Batch Experience Freshers&#8230;<\/p>\n","protected":false},"author":1,"featured_media":3466,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[33,1,26,23],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/06\/Merademy-1-44.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/7957"}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=7957"}],"version-history":[{"count":2,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/7957\/revisions"}],"predecessor-version":[{"id":8135,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/7957\/revisions\/8135"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/3466"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=7957"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=7957"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=7957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}