{"id":7857,"date":"2024-02-10T05:49:08","date_gmt":"2024-02-10T05:49:08","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=7857"},"modified":"2024-02-10T05:49:09","modified_gmt":"2024-02-10T05:49:09","slug":"ttec-is-hiring-for-customer-support-executive-apply-now","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2024\/02\/10\/ttec-is-hiring-for-customer-support-executive-apply-now\/","title":{"rendered":"TTEC is hiring for Customer Support Executive | Apply Now!"},"content":{"rendered":"\n<p><strong>TTEC<\/strong> <strong>is\u00a0hiring for the position of\u00a0<strong>Customer Support Executive<\/strong><\/strong> <strong>in Hyderabad, India. Candidates with <strong>Graduate\/ Post Graduate<\/strong><\/strong> <strong>are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>TTEC<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Customer Support Executive<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Graduate\/ Post Graduate<\/strong><\/td><\/tr><tr><td><strong>Batch<\/strong><\/td><td><strong>Any Batch<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>Freshers\/ Experienced<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Work From Home (Remote)<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul>\n<li>Provide technical support for troubleshooting PC hardware and software issues.<\/li>\n\n\n\n<li>Carry out necessary administrative tasks as required.<\/li>\n\n\n\n<li>Monitor and address all Service Now tickets within designated service level agreements.<\/li>\n\n\n\n<li>Demonstrate proficiency in utilizing established troubleshooting tools and resources such as LogMeInRescue, Cayosoft, and Zoom Video Conferencing software.<\/li>\n\n\n\n<li>Uphold and enforce TTEC GISR security policies and procedures.<\/li>\n\n\n\n<li>Ensure completion of assigned tickets within established service level agreements.<\/li>\n\n\n\n<li>Regularly monitor email inbox for ticket and end-user status requests, updates, and escalations.<\/li>\n\n\n\n<li>Respond with a sense of urgency to escalated tickets and outages.<\/li>\n\n\n\n<li>Ensure end-to-end resolution throughout the ticket life cycle.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul>\n<li>Graduate\/ Post Graduate<\/li>\n\n\n\n<li>Proficiency in PC hardware and software installation, configuration, and troubleshooting. While a technical degree or certification is preferred, it is not mandatory.<\/li>\n\n\n\n<li>Thorough understanding of the Windows 10 Enterprise environment and basic network troubleshooting skills are essential.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preferred skills:<\/h2>\n\n\n\n<ul>\n<li>Demonstrated customer focus, professionalism, and a positive attitude.<\/li>\n\n\n\n<li>Ability to collaborate effectively within a team and possess self-motivation to achieve objectives.<\/li>\n\n\n\n<li>Eagerness to acquire knowledge and proficiency in various technologies utilized within TTEC.<\/li>\n\n\n\n<li>Capacity to adapt to dynamic and fast-paced environments.<\/li>\n\n\n\n<li>Exceptional communication and problem-solving abilities within a team setting.<\/li>\n\n\n\n<li>Capability to offer alternative solutions to common technical challenges.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p><strong>&nbsp;<\/strong>Our business is about making customers happy. That&#8217;s all we do. Since 1982, we&#8217;ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world&#8217;s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul>\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link:\u00a0<a href=\"https:\/\/www.ttecjobs.com\/en\/job\/hyderabad\/customer-support-executive-gsd\/44028\/61013043904\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our WhatsApp Community: <a href=\"https:\/\/whatsapp.com\/channel\/0029Va4NcE0Bvvsi4obUbS0s\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our Telegram Group: <a href=\"https:\/\/telegram.dog\/merademy\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>TTEC is\u00a0hiring for the position of\u00a0Customer Support Executive in Hyderabad, India. Candidates with Graduate\/ Post Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name TTEC Position Customer Support Executive Qualifications Graduate\/ Post Graduate Batch Any Batch Experience Freshers\/ Experienced Location Work From&#8230;<\/p>\n","protected":false},"author":1,"featured_media":7101,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[1,34,10,12,45],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/12\/Merademy-1-2023-12-27T145844.086.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/7857"}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=7857"}],"version-history":[{"count":1,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/7857\/revisions"}],"predecessor-version":[{"id":7858,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/7857\/revisions\/7858"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/7101"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=7857"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=7857"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=7857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}