{"id":7784,"date":"2024-02-05T07:30:37","date_gmt":"2024-02-05T07:30:37","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=7784"},"modified":"2024-02-05T07:30:38","modified_gmt":"2024-02-05T07:30:38","slug":"clario-is-hiring-for-process-analyst-work-from-home-apply-now","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2024\/02\/05\/clario-is-hiring-for-process-analyst-work-from-home-apply-now\/","title":{"rendered":"Clario is hiring for Process Analyst | Work From Home | Apply Now!"},"content":{"rendered":"\n<p><strong>Clario<\/strong> <strong>is hiring for\u00a0Process Analyst<\/strong> <strong>in\u00a0across\u00a0India. Candidates with\u00a0any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>Clario<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Process Analyst<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Any Graduate Degree<\/strong><\/td><\/tr><tr><td><strong>Batch<\/strong><\/td><td><strong>2019\/ 2020\/ 2021\/ 2022\/ 2023\/ 2024<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>Freshers\/ Experienced<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Work From Home<\/strong> (<strong>Remote<\/strong>)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul>\n<li>Offer second-level user support for critical software packages like the Ticket system and ERP platform, focusing on Customer Care Services, and be open to assisting with additional modules as needed.<\/li>\n\n\n\n<li>Ensure adherence to company and department policies and procedures, maintaining strict confidentiality standards regarding clinical trials.<\/li>\n\n\n\n<li>Foster a respectful and collaborative working environment, valuing each team member&#8217;s contributions and promoting open communication among team members.<\/li>\n\n\n\n<li>Assist helpdesk agents by identifying and documenting problem areas within product lines, providing necessary data for research, and ensuring appropriate documentation.<\/li>\n\n\n\n<li>Proactively communicate with all stakeholders through knowledge bases, intranet, and training sessions to prevent and resolve issues effectively.<\/li>\n\n\n\n<li>Utilize various software applications to manage customer account information, diagnose technical difficulties, and provide timely resolutions.<\/li>\n\n\n\n<li>Analyze reported issues, replicate them, and determine if they can be resolved internally or need to be escalated to development for resolution.<\/li>\n\n\n\n<li>Research knowledge bases for issue resolution and update them for future reference.<\/li>\n\n\n\n<li>Analyze business processes, collaborate with department leads to implement improvements, and maintain consistent documentation of processes.<\/li>\n\n\n\n<li>Generate business critical statistics and reports for management as needed.<\/li>\n\n\n\n<li>Ensure smooth transition of day-to-day activities to business owners through well-documented, validated training.<\/li>\n\n\n\n<li>Conduct regular training sessions to ensure adherence to Standard Operating Procedures (SOPs).<\/li>\n\n\n\n<li>Coordinate external consultancies for ERP-related projects after budget approval.<\/li>\n\n\n\n<li>Collaborate with other departments to ensure regulatory compliance in software usage.<\/li>\n\n\n\n<li>Implement new processes and maintain existing ones within Customer Care and related departments.<\/li>\n\n\n\n<li>Act as the primary contact for Customer Care-related applications.<\/li>\n\n\n\n<li>Prepare system requirements specifications and feasibility proposals.<\/li>\n\n\n\n<li>Strive for high customer satisfaction and deliver outstanding support.<\/li>\n\n\n\n<li>Serve as a backup for colleagues&#8217; tasks when necessary.<\/li>\n\n\n\n<li>Adhere to established communication guidelines and minimize unit downtime.<\/li>\n\n\n\n<li>Act with cost-consciousness and profit orientation.<\/li>\n\n\n\n<li>Embrace and promote the company&#8217;s vision.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul>\n<li>Bachelor&#8217;s degree preferably in IT, scientific, technical fields, or equivalent qualification.<\/li>\n\n\n\n<li>Proficiency in spoken and written English.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Skills:<\/h2>\n\n\n\n<ul>\n<li>Proficient in creating database queries with strong analytical and communication skills.<\/li>\n\n\n\n<li>Ability to design and develop databases.<\/li>\n\n\n\n<li>Advanced skills in Microsoft Office applications.<\/li>\n\n\n\n<li>Familiarity with object-oriented software development.<\/li>\n\n\n\n<li>Experience with document, workflow, and output management tools, as well as business intelligence tools.<\/li>\n\n\n\n<li>Strong logical and analytical skills, with a background in finance.<\/li>\n\n\n\n<li>Basic programming knowledge and technical expertise.<\/li>\n\n\n\n<li>Familiarity with UML, ERM, SQL, SQL Server database, and IT network skills.<\/li>\n\n\n\n<li>Knowledge of HTML, CSS, JavaScript, PHP, XML, .NET Technology, and reporting services.<\/li>\n\n\n\n<li>Experience in supporting and servicing medical equipment.<\/li>\n\n\n\n<li>Demonstrated teamwork skills and ability to maintain composure in customer relations.<\/li>\n\n\n\n<li>Effective persuasion skills with customers.<\/li>\n\n\n\n<li>Ability to work independently and efficiently within assigned areas of responsibility.<\/li>\n\n\n\n<li>Knowledge of safety protocols, company policies, quality standards, ERP, CRM, and product specifications.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>Clario is a leading healthcare research and technology company that generates the richest clinical evidence in the industry for our pharmaceutical, biotech and medical device partners. Across decentralized, hybrid and site-based trials, our deep scientific expertise, global scale and the broadest endpoint technology platform in the industry allows our partners to transform lives.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul>\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link:\u00a0<a href=\"https:\/\/clarioclinical.wd1.myworkdayjobs.com\/clarioclinical_careers\/job\/India-Remote\/Process-Analyst_R12261-1?source=Linkedin\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our WhatsApp Community: <a href=\"https:\/\/whatsapp.com\/channel\/0029Va4NcE0Bvvsi4obUbS0s\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Follow us on Instagram: <a href=\"https:\/\/www.instagram.com\/merademy_\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our Telegram Group: <a href=\"https:\/\/telegram.dog\/merademy\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Clario is hiring for\u00a0Process Analyst in\u00a0across\u00a0India. Candidates with\u00a0any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Clario Position Process Analyst Qualifications Any Graduate Degree Batch 2019\/ 2020\/ 2021\/ 2022\/ 2023\/ 2024 Experience Freshers\/ Experienced Location Work From Home (Remote) Key Responsibilities:&#8230;<\/p>\n","protected":false},"author":1,"featured_media":7785,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[33,1,34,10,23],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2024\/02\/Merademy-1-2024-02-05T125510.857.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/7784"}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=7784"}],"version-history":[{"count":1,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/7784\/revisions"}],"predecessor-version":[{"id":7786,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/7784\/revisions\/7786"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/7785"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=7784"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=7784"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=7784"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}