{"id":7115,"date":"2023-12-28T07:00:21","date_gmt":"2023-12-28T07:00:21","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=7115"},"modified":"2023-12-28T07:00:22","modified_gmt":"2023-12-28T07:00:22","slug":"sutherland-is-hiring-for-associate-customer-service-work-from-home-apply-now-2","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2023\/12\/28\/sutherland-is-hiring-for-associate-customer-service-work-from-home-apply-now-2\/","title":{"rendered":"Sutherland is hiring for Associate &#8211; Customer Service | Work From Home | Apply Now!"},"content":{"rendered":"\n<p><strong>Sutherland is hiring for the position of <strong><strong>Associate -Trans Processing<\/strong><\/strong><\/strong> <strong>in Chennai<\/strong>,<strong>\u00a0India. Candidates with <strong>Any Graduate<\/strong><\/strong> <strong>are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>Sutherland<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong><strong><strong>Associate &#8211; Customer Service<\/strong><\/strong><\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Any Graduate\/ B.Com\/ M.Com<\/strong><\/td><\/tr><tr><td><strong>Batch<\/strong><\/td><td><strong>2018\/ 2019\/ 2020\/ 2021\/ 2022\/ 2023\/ 2024<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>Freshers\/ Experienced<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Work From Home<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul>\n<li>Contribute to achieving daily productivity and accuracy goals as outlined in the Service Level Agreement (SLA).<\/li>\n\n\n\n<li>Track and report adherence to the Service Level Agreement (SLA).<\/li>\n\n\n\n<li>Serve as a backup to the Team Lead when required.<\/li>\n\n\n\n<li>Conduct quality checks according to agreed-upon criteria.<\/li>\n\n\n\n<li>Participate actively in initiatives focused on quality and continuous improvement.<\/li>\n\n\n\n<li>Generate and publish management reports.<\/li>\n\n\n\n<li>Actively participate in learning and development activities.<\/li>\n\n\n\n<li>Ensure the Standard Operating Procedure (SOP) Manual is updated promptly in response to process changes.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul>\n<li>Any Graduate\/ B.Com\/ M.Com<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preferred skills:<\/h2>\n\n\n\n<ul>\n<li>Demonstrate strong interpersonal skills and the ability to work effectively within a team.<\/li>\n\n\n\n<li>Possess excellent communication skills, both verbal and written, with a strong command of the English language.<\/li>\n\n\n\n<li>Have an understanding of procurement concepts and principles.<\/li>\n\n\n\n<li>Be target-oriented with a strong focus on meeting SLA commitments.<\/li>\n\n\n\n<li>Exhibit an eye for detail and accuracy in work.<\/li>\n\n\n\n<li>Display flexibility in adapting to various work shifts.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers\u2019 customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul>\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link 1:\u00a0<a href=\"https:\/\/www.jobs.sutherlandglobal.com\/job-details\/associate-customer-service-in-banking-financial-services-jobs-745270\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link 2:\u00a0<a href=\"https:\/\/jobs.smartrecruiters.com\/Sutherland\/743999946586309-associate-trans-processing\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our WhatsApp Community: <a href=\"https:\/\/whatsapp.com\/channel\/0029Va4NcE0Bvvsi4obUbS0s\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Follow us on Instagram: <a href=\"https:\/\/www.instagram.com\/merademy_\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our Telegram Group: <a href=\"https:\/\/telegram.dog\/merademy\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Sutherland is hiring for the position of Associate -Trans Processing in Chennai,\u00a0India. Candidates with Any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Sutherland Position Associate &#8211; Customer Service Qualifications Any Graduate\/ B.Com\/ M.Com Batch 2018\/ 2019\/ 2020\/ 2021\/ 2022\/ 2023\/&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2108,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[1,23],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/03\/Merademy-3.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/7115"}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=7115"}],"version-history":[{"count":1,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/7115\/revisions"}],"predecessor-version":[{"id":7127,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/7115\/revisions\/7127"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/2108"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=7115"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=7115"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=7115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}