{"id":6097,"date":"2023-11-05T12:15:32","date_gmt":"2023-11-05T12:15:32","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=6097"},"modified":"2023-11-05T12:15:34","modified_gmt":"2023-11-05T12:15:34","slug":"tech-mahindra-is-hiring-for-customer-service-representative-apply-now-2","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2023\/11\/05\/tech-mahindra-is-hiring-for-customer-service-representative-apply-now-2\/","title":{"rendered":"Tech Mahindra is hiring for Customer Service Representative | Apply Now!"},"content":{"rendered":"\n<p><strong>Tech Mahindra<\/strong>&nbsp;<strong>is hiring for&nbsp;the position of&nbsp;Customer Service Representative<\/strong> <strong>in&nbsp;Hyderabad<\/strong>, <strong>India. Candidates with <strong>Any Graduate\/ 12th Pass<\/strong><\/strong> <strong>are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>Tech Mahindra<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Customer Service Representative<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Any Graduate\/ 12th Pass<\/strong><\/td><\/tr><tr><td><strong>Batch<\/strong><\/td><td><strong>2018\/ 2019\/ 2020\/ 2021\/ 2022\/ 2023<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>Freshers\/ Experienced<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Hyderabad, India<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul>\n<li>Addressing customer inquiries through Web Chat, E-mails, and Social Media.<\/li>\n\n\n\n<li>Providing informative responses to current and potential customers regarding product and service details.<\/li>\n\n\n\n<li>Maintaining precise customer records.<\/li>\n\n\n\n<li>Identifying and promptly escalating high-priority issues to the Team Leader and Operations Team.<\/li>\n\n\n\n<li>Actively participating in team meetings.<\/li>\n\n\n\n<li>Handling all queries in a courteous and professional manner.<\/li>\n\n\n\n<li>Probing and troubleshooting customer inquiries while delivering suitable and satisfactory solutions.<\/li>\n\n\n\n<li>Educating customers on services and processes.<\/li>\n\n\n\n<li>Escalating any concerns or challenges to the Team Leader.<\/li>\n\n\n\n<li>Achieving predefined Key Performance Indicators (KPIs) and Objectives.<\/li>\n\n\n\n<li>Adhering strictly to shift schedules.<\/li>\n\n\n\n<li>Complying with established internal policies, procedures, and processes.<\/li>\n\n\n\n<li>Collaborating effectively with the team.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul>\n<li>A Bachelor\u2019s degree from any stream if a Fresher.<\/li>\n\n\n\n<li>Minimum HSC with a minimum of 1 year of relevant experience.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preferred skills:<\/h2>\n\n\n\n<ul>\n<li>Excellent communication needed in English and Hindi.<\/li>\n\n\n\n<li>Fluent in written and spoken English.<\/li>\n\n\n\n<li>Able to work well under pressure and under minimum supervision.<\/li>\n\n\n\n<li>A fast learner who is able to work with set targets.<\/li>\n\n\n\n<li>Must be time flexible and able to work in a rotational shift system including holidays and weekends.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences. We #Rise together to create sustainable businesses that can bring about lasting change in our communities \u2013 to create an equal world, to be future ready, and to create value. We are a USD 6.5 billion company with 152,000+ professionals across 90 countries, helping 1297 global customers including Fortune 500 companies. We are focused on leveraging next-generation technologies including 5G, blockchain, metaverse, quantum computing, cybersecurity, artificial intelligence, and more, to enable end-to-end digital transformation for global customers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul>\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click&nbsp;Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link:\u00a0<a href=\"https:\/\/www.linkedin.com\/jobs\/view\/3732543655\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Tech Mahindra&nbsp;is hiring for&nbsp;the position of&nbsp;Customer Service Representative in&nbsp;Hyderabad, India. Candidates with Any Graduate\/ 12th Pass are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Tech Mahindra Position Customer Service Representative Qualifications Any Graduate\/ 12th Pass Batch 2018\/ 2019\/ 2020\/ 2021\/ 2022\/ 2023&#8230;<\/p>\n","protected":false},"author":1,"featured_media":3267,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[1,12],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/05\/Merademy-1-37.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/6097"}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=6097"}],"version-history":[{"count":1,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/6097\/revisions"}],"predecessor-version":[{"id":6098,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/6097\/revisions\/6098"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/3267"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=6097"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=6097"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=6097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}