{"id":6091,"date":"2023-11-05T07:17:37","date_gmt":"2023-11-05T07:17:37","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=6091"},"modified":"2023-11-05T07:19:18","modified_gmt":"2023-11-05T07:19:18","slug":"mphasis-is-hiring-for-technical-support-associate-apply-now","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2023\/11\/05\/mphasis-is-hiring-for-technical-support-associate-apply-now\/","title":{"rendered":"Mphasis is hiring for Technical Support Associate | Apply Now!"},"content":{"rendered":"\n<p><strong>Mphasis<\/strong> <strong>is hiring for the position of\u00a0<strong>Technical Support Associate<\/strong><\/strong> <strong>in\u00a0Bangalore<\/strong>,<strong> India. Candidates with a <strong>Bachelor&#8217;s or Master&#8217;s Degree<\/strong><\/strong> <strong>are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>Mphasis<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Technical Support Associate<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Bachelor&#8217;s or Master&#8217;s Degree<\/strong><\/td><\/tr><tr><td><strong>Batch<\/strong><\/td><td><strong>2019\/ 2020\/ 2021\/ 2022\/ 2023\/ 202<\/strong>4<\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>0 &#8211; 1 Years<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Bangalore, India<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul>\n<li>Exhibit a strong commitment to embodying a Customer First culture in all interactions.<\/li>\n\n\n\n<li>Proficient in troubleshooting and resolving queries related to Hardware, Networking, and Operating Systems via phone support.<\/li>\n\n\n\n<li>Offer solutions to customers, which may involve recommending products or services to address their issues.<\/li>\n\n\n\n<li>Actively demonstrate ownership, effective time management, and the ability to multitask using various tools.<\/li>\n\n\n\n<li>Display excellent interpersonal and communication skills, and adeptly manage objections and customer escalations.<\/li>\n\n\n\n<li>Employ a strong analytical and logical approach to troubleshoot and resolve both Hardware and Software issues.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul>\n<li>Demonstrates excellent CRM skills and adheres to Email\/Chat Etiquettes with a primary focus on a Customer First mindset.<\/li>\n\n\n\n<li>Possessing technical certifications like A+, N+, MCSA, and MCSE would be an additional advantage.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preferred skills:<\/h2>\n\n\n\n<ul>\n<li>Proficient in troubleshooting hardware, software, and network issues.<\/li>\n\n\n\n<li>Clear and effective verbal and written communication skills.<\/li>\n\n\n\n<li>A strong commitment to providing exceptional customer service and problem-solving.<\/li>\n\n\n\n<li>Effective at diagnosing technical issues and finding solutions.<\/li>\n\n\n\n<li>Ability to empathize with customers and maintain patience during problem resolution.<\/li>\n\n\n\n<li>Capable of handling multiple tasks and inquiries simultaneously.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>A leading applied technology services company, we innovate to deliver service excellence and successful outcomes across sales, delivery and development. With our strategy to be agile, nimble and customer-centric, we anticipate the future of applied technology and predict tomorrow\u2019s trends to keep our clients at the summit in an ever-changing marketplace. Leading with architecture and design, our next-gen solutions enable enterprises to accelerate on their digital transformation journey.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul>\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click&nbsp;Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link:\u00a0<a href=\"https:\/\/mphasis.ripplehire.com\/candidate\/?token=ty4DfyWddnOrtpclQeia&amp;source=CAREERSITE#detail\/job\/518292\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Mphasis is hiring for the position of\u00a0Technical Support Associate in\u00a0Bangalore, India. Candidates with a Bachelor&#8217;s or Master&#8217;s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Mphasis Position Technical Support Associate Qualifications Bachelor&#8217;s or Master&#8217;s Degree Batch 2019\/ 2020\/ 2021\/ 2022\/ 2023\/&#8230;<\/p>\n","protected":false},"author":1,"featured_media":6092,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[7,27,10,21],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/11\/Merademy-1-2023-11-05T124714.444.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/6091"}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=6091"}],"version-history":[{"count":2,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/6091\/revisions"}],"predecessor-version":[{"id":6094,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/6091\/revisions\/6094"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/6092"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=6091"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=6091"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=6091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}