{"id":4829,"date":"2023-08-22T03:30:04","date_gmt":"2023-08-22T03:30:04","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=4829"},"modified":"2023-08-22T03:30:07","modified_gmt":"2023-08-22T03:30:07","slug":"rackspace-technology-is-hiring-for-customer-service-specialist-apply-now","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2023\/08\/22\/rackspace-technology-is-hiring-for-customer-service-specialist-apply-now\/","title":{"rendered":"Rackspace Technology is hiring for Customer Service Specialist | Apply Now!"},"content":{"rendered":"\n<p><strong><strong>Rackspace Technology<\/strong><\/strong> <strong>is hiring for&nbsp;the position of&nbsp;Customer Service Specialist<\/strong> <strong>in&nbsp;across India. Candidates with Any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong><strong>Rackspace Technology<\/strong><\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Customer Service Specialist<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Any Graduate\/ 12th Pass<\/strong><\/td><\/tr><tr><td><strong>Batch<\/strong><\/td><td><strong>Any Batch<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>0 &#8211; 3 (Years)<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Remote (Work From Home)<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul>\n<li>Duties of a customer service specialist.<\/li>\n\n\n\n<li>Other job-related incidental tasks, as required.<\/li>\n\n\n\n<li>Incoming calls should be handled quickly and professionally.<\/li>\n\n\n\n<li>Assist customers with questions about the company&#8217;s offerings, organisational structure, and business practises to efficiently route their inquiries to the right people.<\/li>\n\n\n\n<li>Understanding client complaints, determining the urgency, scoping the problem and getting it ready for escalation, and assigning it to the appropriate escalation team.<\/li>\n\n\n\n<li>Help about 60 consumers every day create and update tickets in a ticketing system related to the call.<\/li>\n\n\n\n<li>Address administrative issues without referring them to a second-line team.<\/li>\n\n\n\n<li>Observe the timeline as specified by workforce optimisation.<\/li>\n\n\n\n<li>Verify callers using recognised Rackspace techniques.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul>\n<li>Any Graduate.<\/li>\n\n\n\n<li>Required: Regional equivalent to High School Diploma.<\/li>\n\n\n\n<li>Preferred: Successful completion of 1 to 2 years of higher education classes.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preferred skills:<\/h2>\n\n\n\n<ul>\n<li>Customer Service Professional Summary.<\/li>\n\n\n\n<li>Acquires fundamental abilities to carry with daily duties.<\/li>\n\n\n\n<li>There is minimal autonomy in the work that must be done.<\/li>\n\n\n\n<li>Either closely supervises or does tasks in accordance with established protocols.<\/li>\n\n\n\n<li>Career advancement is supported at the entry level of a company.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>We are the multicloud solutions experts. We combine our expertise with the world\u2019s leading technologies &#8211; across applications, data and security \u2014 to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul>\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click&nbsp;Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link:\u00a0<a href=\"https:\/\/jobs.lever.co\/rackspace\/6b911405-855a-45b3-b591-ccc1d5bc65a2\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Rackspace Technology is hiring for&nbsp;the position of&nbsp;Customer Service Specialist in&nbsp;across India. Candidates with Any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Rackspace Technology Position Customer Service Specialist Qualifications Any Graduate\/ 12th Pass Batch Any Batch Experience 0 &#8211; 3 (Years)&#8230;<\/p>\n","protected":false},"author":1,"featured_media":4189,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[1,23],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/07\/Merademy-1-80.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/4829"}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=4829"}],"version-history":[{"count":2,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/4829\/revisions"}],"predecessor-version":[{"id":4832,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/4829\/revisions\/4832"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/4189"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=4829"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=4829"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=4829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}