{"id":4793,"date":"2023-08-18T10:23:48","date_gmt":"2023-08-18T10:23:48","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=4793"},"modified":"2023-08-18T10:23:50","modified_gmt":"2023-08-18T10:23:50","slug":"sutherland-is-hiring-for-associate-account-management-apply-now","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2023\/08\/18\/sutherland-is-hiring-for-associate-account-management-apply-now\/","title":{"rendered":"Sutherland is hiring for Associate &#8211; Account Management | Apply Now!"},"content":{"rendered":"\n<p><strong>Sutherland is hiring for the position of Associate \u2013\u00a0Account Management\u00a0in <strong>Mumbai, Chennai<\/strong><\/strong>,<strong>\u00a0India. Candidates with <strong>Any Graduate\/ Undergraduate<\/strong>\/ <strong>12th Pass<\/strong><\/strong> <strong>are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>Sutherland<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Associate \u2013 Account Management<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Any Graduate\/ Undergraduate<\/strong>\/ <strong>12th Pass<\/strong><\/td><\/tr><tr><td><strong>Batch<\/strong><\/td><td><strong>Any Batch<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>0 &#8211; 3 (Years)<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Mumbai, Chennai (Work From Home)<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul>\n<li>Answer a lot of incoming calls from customers for a range of concerns, such as product inquiries, billing\/refunds, etc.<\/li>\n\n\n\n<li>Correctly update and enter customer information and contact notes into the system(s).<\/li>\n\n\n\n<li>Quickly address customer issues and fulfil obligations to them.<\/li>\n\n\n\n<li>Coordinate with other programme departments if a customer call cannot be resolved at the initial point of contact, such as a dispute over billing or refund issues.<\/li>\n\n\n\n<li>Meet and maintain necessary metrics and objectives.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul>\n<li>Any Graduate\/ Undergraduate\/ 12th Pass<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preferred skills:<\/h2>\n\n\n\n<ul>\n<li>Excellent spoken English skills and knowledge of American culture.<\/li>\n\n\n\n<li>Expertise in offering outstanding phone customer service.<\/li>\n\n\n\n<li>Outstanding phone presence\u2014others can really hear your smile.<\/li>\n\n\n\n<li>Effective communication and memory of shared ideas while composing and understanding.<\/li>\n\n\n\n<li>The capacity to control and sustain the necessary communication rate.<\/li>\n\n\n\n<li>The capacity to handle active engagement during communications.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers\u2019 customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul>\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link 1:\u00a0<a href=\"https:\/\/jobs.smartrecruiters.com\/Sutherland\/743999893834483-associate-account-management\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link 2:\u00a0<a href=\"https:\/\/jobs.smartrecruiters.com\/Sutherland\/743999924971184-associate-account-management\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Sutherland is hiring for the position of Associate \u2013\u00a0Account Management\u00a0in Mumbai, Chennai,\u00a0India. Candidates with Any Graduate\/ Undergraduate\/ 12th Pass are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Sutherland Position Associate \u2013 Account Management Qualifications Any Graduate\/ Undergraduate\/ 12th Pass Batch Any Batch&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2317,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[1,18,15,23],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/03\/M2.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/4793"}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=4793"}],"version-history":[{"count":1,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/4793\/revisions"}],"predecessor-version":[{"id":4794,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/4793\/revisions\/4794"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/2317"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=4793"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=4793"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=4793"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}