{"id":3855,"date":"2023-06-23T09:53:19","date_gmt":"2023-06-23T09:53:19","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=3855"},"modified":"2023-06-23T09:53:21","modified_gmt":"2023-06-23T09:53:21","slug":"tech-mahindra-is-hiring-for-associate-chat-support-executive-analyst-apply-now","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2023\/06\/23\/tech-mahindra-is-hiring-for-associate-chat-support-executive-analyst-apply-now\/","title":{"rendered":"Tech Mahindra is hiring for Associate &#8211; Chat Support\/ Executive\/ Analyst | Apply Now!"},"content":{"rendered":"\n<p><strong>Tech Mahindra<\/strong>\u00a0<strong>is hiring for\u00a0the position of\u00a0Associate &#8211; Chat Support\/ Executive\/ Analyst<\/strong> <strong>in\u00a0across India. Candidates with Any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>Tech Mahindra<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Associate &#8211; Chat Support\/ Executive\/ Analyst<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Any Graduate\/ 12th Pass<\/strong><\/td><\/tr><tr><td><strong>Batch<\/strong><\/td><td><strong>Any Batch<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>Freshers &amp; Experienced<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Work From Office\/ <strong>Work From Home<\/strong><\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities for Customer Service Associate &#8211; Chat Support:<\/h2>\n\n\n\n<ul>\n<li>Handling customer queries on Web Chat, E-mails and Social Media.<\/li>\n\n\n\n<li>Educate current and potential customers with product and service information.<\/li>\n\n\n\n<li>Maintain accurate customer records.<\/li>\n\n\n\n<li>Identify and escalate priority issues to the Team Leader and Ops Team.<\/li>\n\n\n\n<li>Actively participate in team meetings.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities for Executive &#8211; Fraud Analyst:<\/h2>\n\n\n\n<ul>\n<li>Candidate is responsible for doing audit of employee reimbursement transactions, required to discuss with vendors, associates, partners while doing audit of transactions.<\/li>\n\n\n\n<li>Candidate should be good in English communication and presentation skills.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities for Security Operations Center Analyst:<\/h2>\n\n\n\n<ul>\n<li>To implement security controls in software solutions and design security architectures as per agreed specifications.<\/li>\n\n\n\n<li>Gather information independently and analyze customer requirements.<\/li>\n\n\n\n<li>Work under guidance to interpret the customer requirements.<\/li>\n\n\n\n<li>Independently work on Multi vendor Security technologies.<\/li>\n\n\n\n<li>Analyse gaps in security Infrastructure.<\/li>\n\n\n\n<li>Work in designing, implementing and supporting security products for different customers.<\/li>\n\n\n\n<li>Ensure client security standards and processes are met, including client IT Risk Assessment Methodology and security architecture approval.<\/li>\n\n\n\n<li>Demonstrate knowledge of industry best practice and market trends relating to network security products and services.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul>\n<li>Any Graduate\/ 12th Pass<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preferred skills:<\/h2>\n\n\n\n<ul>\n<li>Able to work well under pressure and under minimum supervision.<\/li>\n\n\n\n<li>A fast learner who is able to work with set targets.<\/li>\n\n\n\n<li>Must be time flexible and able to work in a rotational shift system including holidays and weekends.<\/li>\n\n\n\n<li>Experienced candidate should have done QA audit in similar type of organization.<\/li>\n\n\n\n<li>Candidate should be at least graduate.<\/li>\n\n\n\n<li>Should have good knowledge of Microsoft tools.<\/li>\n\n\n\n<li>Should have analytical skills to churn out data and find anomalies.<\/li>\n\n\n\n<li>Excellent communication is mandatory.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences. We #Rise together to create sustainable businesses that can bring about lasting change in our communities \u2013 to create an equal world, to be future ready, and to create value. We are a USD 6.5 billion company with 152,000+ professionals across 90 countries, helping 1297 global customers including Fortune 500 companies. We are focused on leveraging next-generation technologies including 5G, blockchain, metaverse, quantum computing, cybersecurity, artificial intelligence, and more, to enable end-to-end digital transformation for global customers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul>\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click&nbsp;Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link (Associate &#8211; Chat Support):\u00a0<a href=\"https:\/\/www.linkedin.com\/jobs\/view\/3637069053\/?eBP=JOB_SEARCH_ORGANIC&amp;refId=6d6O3p%2BCQs5eu8H9M4%2Fg%2BQ%3D%3D&amp;trackingId=ZBDBKFXAepGkxYnZSl8otA%3D%3D&amp;trk=flagship3_search_srp_jobs\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link (Executive &#8211; Fraud Analyst):\u00a0<a href=\"https:\/\/www.linkedin.com\/jobs\/view\/3632134421\/?eBP=JOB_SEARCH_ORGANIC&amp;refId=6d6O3p%2BCQs5eu8H9M4%2Fg%2BQ%3D%3D&amp;trackingId=DZ3s8kOruVqZ0t1qxv1S5w%3D%3D&amp;trk=flagship3_search_srp_jobs\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link (Operations Analyst):\u00a0<a href=\"https:\/\/www.linkedin.com\/jobs\/view\/3637009799\/?eBP=JOB_SEARCH_ORGANIC&amp;refId=UmujrQ0Z2CcxOqlEh7a90A%3D%3D&amp;trackingId=aZTcfq8Nh3sx%2B5sdd%2FPkNQ%3D%3D&amp;trk=flagship3_search_srp_jobs\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Tech Mahindra\u00a0is hiring for\u00a0the position of\u00a0Associate &#8211; Chat Support\/ Executive\/ Analyst in\u00a0across India. Candidates with Any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Tech Mahindra Position Associate &#8211; Chat Support\/ Executive\/ Analyst Qualifications Any Graduate\/ 12th Pass Batch Any Batch&#8230;<\/p>\n","protected":false},"author":1,"featured_media":3267,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[1,23],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/05\/Merademy-1-37.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/3855"}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=3855"}],"version-history":[{"count":1,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/3855\/revisions"}],"predecessor-version":[{"id":3856,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/3855\/revisions\/3856"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/3267"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=3855"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=3855"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=3855"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}