{"id":3683,"date":"2023-06-14T06:11:02","date_gmt":"2023-06-14T06:11:02","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=3683"},"modified":"2023-06-14T06:11:04","modified_gmt":"2023-06-14T06:11:04","slug":"paytm-is-hiring-for-quality-analyst-business-analyst-any-graduate-post-graduate-mba-apply-now","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2023\/06\/14\/paytm-is-hiring-for-quality-analyst-business-analyst-any-graduate-post-graduate-mba-apply-now\/","title":{"rendered":"Paytm\u00a0is hiring for Quality Analyst\/ Business Analyst | Any Graduate | Post Graduate | MBA | Apply Now!"},"content":{"rendered":"\n<p><strong>Paytm\u00a0is hiring for the position of Quality Analyst\/ Business Analyst<\/strong> <strong>in <strong>Noida, Bangalore<\/strong><\/strong>, <strong>India. Candidates with a\u00a0Graduate\/ Post <strong><strong>Graduate<\/strong><\/strong>\/ MBA\u00a0are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>Paytm&nbsp;<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Quality Analyst\/ Business Analyst<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Any Graduate\/ Post <strong>Graduate<\/strong><\/strong>\/ <strong>MBA<\/strong><\/td><\/tr><tr><td><strong>Batch<\/strong><\/td><td><strong>Any batch<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>0 &#8211; 4 (Years)<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Noida\/ Bangalore (Hybrid)<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul>\n<li>Monitoring of transactions as per process guidelines.<\/li>\n\n\n\n<li>Providing event-based and frequency-based feedback.<\/li>\n\n\n\n<li>Collecting data on the CTQs as defined in the SLA and track the same.<\/li>\n\n\n\n<li>Assisting Ops-AMs in identifying training needs for the agents and process level issues that can help improve performance.<\/li>\n\n\n\n<li>Participating in team huddles and providing brief on Quality performance in the process.<\/li>\n\n\n\n<li>Brief new agents joining the process and explain how the quality function operates in the process<\/li>\n\n\n\n<li>Co-ordinate all process improvement initiatives.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul>\n<li>Ability to work in a continually challenging environment.<\/li>\n\n\n\n<li>Understanding of end-to-end processes and appreciation of critical parameters.<\/li>\n\n\n\n<li>Knowledge of MS Office \u2013 Excel, PowerPoint, Word.<\/li>\n\n\n\n<li>Good communication skills (English\/Hindi).<\/li>\n\n\n\n<li>Good analytical skills \u2013 to be tested through Quality Aptitude Test.<\/li>\n\n\n\n<li>Self-initiated and zeal for continuous improvement.<\/li>\n\n\n\n<li>Good Excel knowledge and overall personality is must for this profile<\/li>\n\n\n\n<li>Prior experience in data analytics tools like tableau<\/li>\n\n\n\n<li>Aptitude for problem solving and quantitative skills<\/li>\n\n\n\n<li>Good written and interpersonal skills<\/li>\n\n\n\n<li>Able to prioritize and execute tasks in a high-pressure environment<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preferred skills:<\/h2>\n\n\n\n<ul>\n<li>High level of drive, initiative, and self-motivation.<\/li>\n\n\n\n<li>Outstanding customer service skills and dedication to providing exceptional customer care require a self-motivator and self-starter.<\/li>\n\n\n\n<li>Ability to multitask and successfully operate in a fast paced, team environment.<\/li>\n\n\n\n<li>Must adapt well to change and successfully set and adjust priorities as needed.<\/li>\n\n\n\n<li>High level of drive, initiative, and self-motivation.<\/li>\n\n\n\n<li>Ability to take internal and external stakeholders along.<\/li>\n\n\n\n<li>Love for simplifying.<\/li>\n\n\n\n<li>Growth Mindset.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>Paytm is India\u2019s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid \u2013 Buy Now, Pay Later.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul>\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link 1:\u00a0<a href=\"https:\/\/jobs.lever.co\/paytm\/7e525ffc-5c54-4f3b-a92a-6d998140014d\/apply?lever-source=LinkedIn\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link 2:\u00a0<a href=\"https:\/\/jobs.lever.co\/paytm\/06c71c32-5d2f-44ad-bf1e-759a6eb58368\/apply?lever-source=LinkedIn\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link 3:\u00a0<a href=\"https:\/\/jobs.lever.co\/paytm\/1d43d728-ba1c-4361-a133-7494e164b2cc\/apply?lever-source=LinkedIn\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Paytm\u00a0is hiring for the position of Quality Analyst\/ Business Analyst in Noida, Bangalore, India. Candidates with a\u00a0Graduate\/ Post Graduate\/ MBA\u00a0are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Paytm&nbsp; Position Quality Analyst\/ Business Analyst Qualifications Any Graduate\/ Post Graduate\/ MBA Batch Any batch&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2283,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[1,30],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/03\/M1-31.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/3683"}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=3683"}],"version-history":[{"count":2,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/3683\/revisions"}],"predecessor-version":[{"id":3685,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/3683\/revisions\/3685"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/2283"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=3683"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=3683"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=3683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}