{"id":3075,"date":"2023-05-10T12:26:10","date_gmt":"2023-05-10T12:26:10","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=3075"},"modified":"2023-05-10T12:26:12","modified_gmt":"2023-05-10T12:26:12","slug":"byjus-is-hiring-for-customer-support-associate-any-graduate-apply-now","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2023\/05\/10\/byjus-is-hiring-for-customer-support-associate-any-graduate-apply-now\/","title":{"rendered":"Byju&#8217;s is hiring for Customer Support Associate | Any Graduate | Apply Now!"},"content":{"rendered":"\n<p><strong>Byju&#8217;s<\/strong> <strong>is hiring for the position of Customer Support Associate in Mumbai<\/strong>,<strong>\u00a0India. Candidates with Any Graduate<\/strong> <strong>are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>Byju&#8217;s<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Customer Support Associate<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Any Graduate<\/strong><\/td><\/tr><tr><td><strong>Batch<\/strong><\/td><td><strong>Any Batch<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>0 \u2013 4 (Years)<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Mumbai, India<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul>\n<li>Should be able to handle written communication with the student\/teacher.<\/li>\n\n\n\n<li>Responsible for\u00a0Customer\u00a0Satisfaction during the entire conversation.<\/li>\n\n\n\n<li>Responsible for building relationships with the students and teachers to ensure end-to-end resolution is provided at one go.<\/li>\n\n\n\n<li>Voice \/ Chat will be accountable for Real-Time resolution.<\/li>\n\n\n\n<li>An email will be responsible for the adequately documented resolution.<\/li>\n\n\n\n<li>Should be open to work in rotational shifts<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul>\n<li>Any Graduate<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preferred skills:<\/h2>\n\n\n\n<ul>\n<li>Experience in\u00a0customer\u00a0services with\u00a0customers\/clients.<\/li>\n\n\n\n<li>Strong Operations background in any of these industries \u2013 Ed-Tech, E-Commerce\/Start-up, BPO\/ITES, Telecom\/ E-learning.<\/li>\n\n\n\n<li>Excellent communication skills (verbal &amp; written).<\/li>\n\n\n\n<li>LoB Specific experience will be an advantage (Email\/Chat\/Voice).<\/li>\n\n\n\n<li>Technical Qualification will be added advantage.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>BYJU\u2019S is a global ed-tech company, providing highly adaptive, engaging and effective learning solutions to more than 150 million students around the world. Founded in India in 2011, BYJU\u2019S mission is to make high-quality learning accessible to students everywhere.<br>BYJU\u2019S delivers a world-class learning experience with tools that sit at the cross-section of mobile, interactive content and personalized learning methodologies. BYJU\u2019S geography-agnostic solutions and 12,000+ teachers make learning engaging, with visual and contextual programs that adapt to the unique learning style, skill level and pace of each student. In addition, we have innovative partnerships with some of the world\u2019s leading companies, including Disney and Google, to drive engagement and help even more students become active and lifelong learners.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul>\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click&nbsp;Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Apply Link:<\/strong>\u00a0<a href=\"https:\/\/byjus.com\/careers\/all-openings\/job-category\/customer-support\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Byju&#8217;s is hiring for the position of Customer Support Associate in Mumbai,\u00a0India. Candidates with Any Graduate are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Byju&#8217;s Position Customer Support Associate Qualifications Any Graduate Batch Any Batch Experience 0 \u2013 4 (Years) Location Mumbai,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":3076,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[1],"tags":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/05\/Merademy-1-24.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/3075"}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=3075"}],"version-history":[{"count":1,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/3075\/revisions"}],"predecessor-version":[{"id":3077,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/3075\/revisions\/3077"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/3076"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=3075"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=3075"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=3075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}