{"id":23136,"date":"2026-10-30T03:35:55","date_gmt":"2026-10-30T03:35:55","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=23136"},"modified":"2026-10-30T03:35:57","modified_gmt":"2026-10-30T03:35:57","slug":"ntt-data-is-hiring-for-banking-operation-analyst-apply-now","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2026\/10\/30\/ntt-data-is-hiring-for-banking-operation-analyst-apply-now\/","title":{"rendered":"NTT DATA\u00a0is hiring for Banking Operation Analyst | Apply Now!"},"content":{"rendered":"\n<p><strong>NTT DATA\u00a0is hiring for the position of\u00a0Banking Operation Analyst in\u00a0Gurgaon, India. Candidates with a Bachelor\u2019s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>NTT DATA<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Banking Operation Analyst<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Bachelor\u2019s Degree<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>1-4 (Years)<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Gurgaon, India<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<p><strong>Fraud and Dispute Management:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Analyze and process fraud and dispute cases using the TDR case management system while ensuring compliance with established internal service-level agreements (SLAs).<\/li>\n\n\n\n<li>Manage the complete chargeback lifecycle in accordance with card association rules and regulations.<\/li>\n\n\n\n<li>Proactively identify, investigate, and manage potential fraudulent activities.<\/li>\n<\/ul>\n\n\n\n<p><strong>Chargeback Processing:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process system-generated retrieval requests and obtain supporting documentation from cardholders whenever required.<\/li>\n\n\n\n<li>Handle cardholder-initiated and non-cardholder-initiated disputes to facilitate monetary recovery during the First Cycle Chargeback.<\/li>\n\n\n\n<li>Review and respond to merchant challenges by evaluating appropriate actions during the Second Cycle Representment.<\/li>\n\n\n\n<li>Challenge merchant rebuttals and pursue further recovery through the Third Cycle Chargeback process.<\/li>\n\n\n\n<li>Evaluate and make decisions on pre-arbitration cases, case filings, and good-faith collection requests.<\/li>\n<\/ul>\n\n\n\n<p><strong>Compliance and Reporting:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Maintain comprehensive knowledge of card association rules and regulations and communicate relevant information to cardholders.<\/li>\n\n\n\n<li>Identify potential fraud trends through effective case management and share findings with the fraud strategy team for further analysis.<\/li>\n\n\n\n<li>Prepare and submit reports on various fraud categories as required.<\/li>\n\n\n\n<li>Follow established departmental escalation procedures, client-defined quality standards, and PCI compliance requirements and controls.<\/li>\n<\/ul>\n\n\n\n<p><strong>Data Analysis:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Analyze fraud-related data and utilize available tools and resources to identify trends and patterns.<\/li>\n\n\n\n<li>Conduct outbound calls to cardholders, where applicable, to verify the authenticity of transactions and non-monetary activities.<\/li>\n\n\n\n<li>Coordinate and cooperate with law enforcement agencies during fraud-related investigations.<\/li>\n<\/ul>\n\n\n\n<p><strong>Team Collaboration and Mentorship:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Document and escalate customer feedback in accordance with the established escalation matrix.<\/li>\n\n\n\n<li>Handle challenging and stressful situations with professionalism, tact, and composure while maintaining high customer service standards and preserving customer goodwill.<\/li>\n\n\n\n<li>Mentor and guide new employees on chargeback lifecycle procedures, operational processes, and relevant systems.<\/li>\n\n\n\n<li>Actively participate in team meetings, one-on-one discussions, and coaching sessions to support continuous improvement and team performance.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A Bachelor\u2019s degree in Finance, Business Administration, or a related field is preferred.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Required Skills:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strong analytical, critical-thinking, and problem-solving skills.<\/li>\n\n\n\n<li>Proficiency in French, with the ability to read, write, and speak fluently.<\/li>\n\n\n\n<li>Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.<\/li>\n\n\n\n<li>Excellent English communication skills, including listening, verbal, and written communication, with strong active listening, probing, and negotiation abilities.<\/li>\n\n\n\n<li>Demonstrated adaptability, flexibility, emotional stability, focus, and reliability.<\/li>\n\n\n\n<li>Willingness to pursue continuous learning and professional development.<\/li>\n\n\n\n<li>Ability to work effectively under time constraints while managing multiple tasks and priorities.<\/li>\n\n\n\n<li>Strong typing and keyboarding skills, along with practical knowledge of personal computer operations.<\/li>\n\n\n\n<li>Positive attitude and the ability to build and maintain effective working relationships with colleagues.<\/li>\n\n\n\n<li>Ability to adapt to and effectively implement organizational changes.<\/li>\n\n\n\n<li>Sound judgment and decision-making skills when handling moderately complex situations.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Required Experience:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1-4 years of experience in credit card operations and\/or the financial services industry.<\/li>\n\n\n\n<li>Previous experience in recoveries and chargeback operations within the financial services sector.<\/li>\n\n\n\n<li>Good understanding of card association rules, regulations, and compliance requirements.<\/li>\n\n\n\n<li>Knowledge of TS2\/TDR systems is considered an added advantage.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>NTT DATA Services is a recognized leader in IT and business services including cloud, data and applications. A division of NTT DATA headquartered in Texas, the company leverages consulting and deep industry expertise to help clients accelerate and sustain value throughout their digital journeys. NTT DATA \u2013 a part of NTT Group \u2013 is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital &amp; IT modernization and managed services in over 50 countries.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click&nbsp;Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link:\u00a0<a href=\"https:\/\/careers.nttdata.com\/global\/en\/job\/360918\/Banking-Operation-Analyst\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our WhatsApp Community: <a href=\"https:\/\/whatsapp.com\/channel\/0029Vahsxx0Au3aKxIy9uy2I\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our Telegram Group: <a href=\"https:\/\/telegram.dog\/merademy\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>NTT DATA\u00a0is hiring for the position of\u00a0Banking Operation Analyst in\u00a0Gurgaon, India. Candidates with a Bachelor\u2019s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name NTT DATA Position Banking Operation Analyst Qualifications Bachelor\u2019s Degree Experience 1-4 (Years) Location Gurgaon, India Key Responsibilities: Fraud&#8230;<\/p>\n","protected":false},"author":1,"featured_media":12307,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[41,34,11],"tags":[],"class_list":["post-23136","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bachelors-degree","category-experienced","category-gurgaon"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2024\/10\/Merademy-1-2024-10-28T185920.849.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/23136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=23136"}],"version-history":[{"count":1,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/23136\/revisions"}],"predecessor-version":[{"id":23137,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/23136\/revisions\/23137"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/12307"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=23136"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=23136"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=23136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}