{"id":23114,"date":"2026-10-29T00:15:35","date_gmt":"2026-10-29T00:15:35","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=23114"},"modified":"2026-10-29T00:16:56","modified_gmt":"2026-10-29T00:16:56","slug":"salesforce-is-hiring-for-associate-technical-support-engineer-apply-now-6","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2026\/10\/29\/salesforce-is-hiring-for-associate-technical-support-engineer-apply-now-6\/","title":{"rendered":"Salesforce is hiring for Associate Technical Support Engineer | Apply Now!"},"content":{"rendered":"\n<p><strong>Salesforce is hiring for the position of Associate Technical Support Engineer in\u00a0Hyderabad, India. Candidates with a Bachelor\u2019s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>Salesforce<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Associate Technical Support Engineer<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Bachelor&#8217;s Degree<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>Freshers (0-12 Months)<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Hyderabad, India<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide exceptional frontline technical support to Salesforce clients worldwide through phone, email, and chat.<\/li>\n\n\n\n<li>Advise clients on best practices related to user management, data management, reporting, and dashboard configuration.<\/li>\n\n\n\n<li>Identify cases that require escalation to the Professional Services or Account Executive teams and ensure appropriate follow-up.<\/li>\n\n\n\n<li>Maintain accurate records of client communications and document all support cases in Salesforce.<\/li>\n\n\n\n<li>Follow established support processes while proactively identifying opportunities for improvement, particularly through AI and automation to reduce resolution times and repetitive tasks.<\/li>\n\n\n\n<li>Work flexibly across shifts within a 24\/7 support model, adapting to changing shift assignments based on business requirements and demonstrating a willingness to work rotational shifts.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bachelor\u2019s degree in Computer Science, Information Technology, or a related technical field.<\/li>\n\n\n\n<li>Up to 12 months of experience in voice support, IT or product support operations, or customer service roles.<\/li>\n\n\n\n<li>A genuine passion for delivering exceptional customer experiences and maintaining a customer-first mindset.<\/li>\n\n\n\n<li>Excellent written and verbal communication skills in English.<\/li>\n\n\n\n<li>An action-oriented approach, with strong organizational, analytical, and problem-solving abilities.<\/li>\n\n\n\n<li>Curiosity about AI-powered tools and workflows, with an interest in leveraging automation to improve efficiency and continuously enhance support delivery.<\/li>\n\n\n\n<li>Strong adaptability and learning agility, with the ability to work effectively in ambiguous and frequently changing environments.<\/li>\n\n\n\n<li>Technical aptitude and a willingness to learn Salesforce Cloud applications and solutions.<\/li>\n\n\n\n<li>A dependable, self-motivated attitude, with the ability to work independently and take responsibility for assigned tasks.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preferred Skills:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Salesforce ADM 201 and\/or ADM 211 certification.<\/li>\n\n\n\n<li>Experience providing technical or customer support to international clients.<\/li>\n\n\n\n<li>Proficiency in additional languages, such as German, French, Italian, Spanish, Portuguese, or Dutch.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Who You Are:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Passion: <\/strong>Demonstrate a strong commitment to customer success by focusing on resolving customer issues effectively rather than simply closing support tickets.<\/li>\n\n\n\n<li><strong>Beginner\u2019s Mindset: <\/strong>Show a willingness to learn continuously, listen actively, and approach every interaction with curiosity and a hands-on attitude.<\/li>\n\n\n\n<li><strong>Urgency:<\/strong> Act promptly, prioritize effectively, and deliver meaningful business value and results.<\/li>\n\n\n\n<li><strong>Teamwork (Ohana):<\/strong> Be a supportive team player who builds positive working relationships and contributes to a collaborative environment.<\/li>\n\n\n\n<li><strong>Trust:<\/strong> Uphold the organization\u2019s core values and demonstrate integrity, reliability, and accountability in all professional interactions.<\/li>\n\n\n\n<li><strong>Adaptability:<\/strong> Thrive in dynamic and uncertain environments, remain flexible when priorities change, and adapt to rotating schedules in a 24\/7 support model.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click&nbsp;Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link:\u00a0<a href=\"https:\/\/www.salesforce.com\/company\/careers\/jobs\/JR356515\/associate-technical-support-engineer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our WhatsApp Community: <a href=\"https:\/\/whatsapp.com\/channel\/0029Vahsxx0Au3aKxIy9uy2I\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our Telegram Group: <a href=\"https:\/\/telegram.dog\/merademy\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce is hiring for the position of Associate Technical Support Engineer in\u00a0Hyderabad, India. Candidates with a Bachelor\u2019s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Salesforce Position Associate Technical Support Engineer Qualifications Bachelor&#8217;s Degree Experience Freshers (0-12 Months) Location Hyderabad, India&#8230;<\/p>\n","protected":false},"author":1,"featured_media":3939,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[41,10,12,21],"tags":[],"class_list":["post-23114","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bachelors-degree","category-freshers","category-hyderabad-jobs","category-it-jobs"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/06\/Merademy-1-63.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/23114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=23114"}],"version-history":[{"count":2,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/23114\/revisions"}],"predecessor-version":[{"id":23116,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/23114\/revisions\/23116"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/3939"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=23114"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=23114"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=23114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}