{"id":22862,"date":"2026-10-05T08:17:56","date_gmt":"2026-10-05T08:17:56","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=22862"},"modified":"2026-10-05T08:17:57","modified_gmt":"2026-10-05T08:17:57","slug":"thomson-reuters-is-hiring-for-customer-service-specialist-apply-now","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2026\/10\/05\/thomson-reuters-is-hiring-for-customer-service-specialist-apply-now\/","title":{"rendered":"Thomson Reuters is hiring for Customer Service Specialist | Apply Now!"},"content":{"rendered":"\n<p><strong>Thomson Reuters is hiring for the position of\u00a0Customer Service Specialist in Hyderabad,\u00a0India. Candidates with a Bachelor&#8217;s\/ Master\u2019s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>Thomson Reuters<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Customer Service Specialist<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Bachelor&#8217;s\/ Master\u2019s Degree<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>Freshers\/ Experienced<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Hyderabad, India (Hybrid)<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Respond to customer inquiries through phone, email, chat, and other communication channels.<\/li>\n\n\n\n<li>Handle account maintenance requests, including address changes, account updates, order status inquiries, product feedback, password assistance, and billing concerns.<\/li>\n\n\n\n<li>Resolve customer issues by applying relevant policies and procedures while evaluating contract terms and potential downstream impacts.<\/li>\n\n\n\n<li>Ensure all customer interactions align with company brand values and service standards.<\/li>\n\n\n\n<li>Identify opportunities for additional products and services and refer qualified leads to the appropriate sales teams.<\/li>\n\n\n\n<li>Provide account maintenance and customer support assistance to field representatives as required.<\/li>\n\n\n\n<li>Accurately record and classify customer calls and requests in the call tracking system.<\/li>\n\n\n\n<li>Collaborate with cross-functional teams to maintain accurate and consistent customer information.<\/li>\n\n\n\n<li>Analyze customer feedback, identify opportunities for operational improvements, and support risk mitigation initiatives.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Experience in customer service, customer support, or a related field.<\/li>\n\n\n\n<li>Strong verbal and written communication skills.<\/li>\n\n\n\n<li>Ability to manage multiple priorities and meet deadlines in a fast-paced environment.<\/li>\n\n\n\n<li>Proven ability to resolve customer issues independently and make informed decisions.<\/li>\n\n\n\n<li>Experience handling account maintenance, billing inquiries, contract discrepancies, and account reconciliation.<\/li>\n\n\n\n<li>Strong problem-solving and analytical skills.<\/li>\n\n\n\n<li>Ability to collaborate effectively with internal and external stakeholders at various levels.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preferred Skills:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Experience supporting complex products, services, or high-value customer accounts.<\/li>\n\n\n\n<li>Familiarity with CRM and customer case management systems.<\/li>\n\n\n\n<li>Ability to provide basic to intermediate technical support and troubleshoot customer issues.<\/li>\n\n\n\n<li>Experience identifying sales opportunities and collaborating with sales teams.<\/li>\n\n\n\n<li>A continuous improvement mindset with experience analyzing customer feedback and improving processes.<\/li>\n\n\n\n<li>Ability to quickly adapt to new technologies, tools, and business processes.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>Thomson Reuters is the world\u2019s leading provider of news and information-based tools to professionals. Our worldwide network of journalists and specialist editors keep customers up to speed on global developments, with a particular focus on legal, regulatory and tax changes. Our customers operate in complex arenas that move society forward &#8211; tax, law, compliance, government, media. In a disruptive digital age, we help professionals reinvent themselves.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click&nbsp;Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link:\u00a0<a href=\"https:\/\/thomsonreuters.wd5.myworkdayjobs.com\/en-US\/External_Career_Site\/job\/Customer-Service-Specialist_JREQ204061-1?locationHierarchy2=63dc53d82e03420bb798033a1826628b\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our WhatsApp Community: <a href=\"https:\/\/chat.whatsapp.com\/C8xvVYxD1ZSAMqNJIiW7j9?s=sh&amp;p=a&amp;ilr=0\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Follow us on Instagram: <a href=\"https:\/\/www.instagram.com\/merademy_\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our Telegram Group: <a href=\"https:\/\/telegram.dog\/merademy\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Thomson Reuters is hiring for the position of\u00a0Customer Service Specialist in Hyderabad,\u00a0India. Candidates with a Bachelor&#8217;s\/ Master\u2019s Degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Thomson Reuters Position Customer Service Specialist Qualifications Bachelor&#8217;s\/ Master\u2019s Degree Experience Freshers\/ Experienced Location Hyderabad, India&#8230;<\/p>\n","protected":false},"author":1,"featured_media":5280,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[34,10,12],"tags":[],"class_list":["post-22862","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-experienced","category-freshers","category-hyderabad-jobs"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/09\/Merademy-1-2023-09-21T085213.841.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/22862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=22862"}],"version-history":[{"count":1,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/22862\/revisions"}],"predecessor-version":[{"id":22863,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/22862\/revisions\/22863"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/5280"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=22862"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=22862"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=22862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}