{"id":22712,"date":"2026-09-20T06:08:53","date_gmt":"2026-09-20T06:08:53","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=22712"},"modified":"2026-09-20T06:22:31","modified_gmt":"2026-09-20T06:22:31","slug":"sutherland-is-hiring-for-associate-account-management-apply-now-5","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2026\/09\/20\/sutherland-is-hiring-for-associate-account-management-apply-now-5\/","title":{"rendered":"Sutherland is hiring for Associate &#8211; Account Management | Apply Now!"},"content":{"rendered":"\n<p><strong>Sutherland is hiring for the position of Associate &#8211; Account Management in Kochi, India. Candidates with any Graduate degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>Sutherland<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong><strong>Associate &#8211; Account Management<\/strong><\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Any Graduate<\/strong> <strong>degree<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>Experienced<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Kochi, India<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process complex benefit administration activities with minimal supervision while ensuring accuracy and timely completion.<\/li>\n\n\n\n<li>Review claim documentation and determine the appropriate next steps based on established guidelines and procedures.<\/li>\n\n\n\n<li>Contact providers and other stakeholders to obtain the required information for processing claims and requests.<\/li>\n\n\n\n<li>Manage follow-up activities and resolve outstanding requests within defined timelines.<\/li>\n\n\n\n<li>Ensure compliance with quality, productivity, and service-level standards.<\/li>\n\n\n\n<li>Identify, investigate, and resolve processing exceptions in a timely manner.<\/li>\n\n\n\n<li>Maintain accurate, complete, and up-to-date documentation and records.<\/li>\n\n\n\n<li>Support multiple product lines and workflows while effectively managing competing priorities.<\/li>\n\n\n\n<li>Assist with training, coaching, and knowledge-sharing activities for team members.<\/li>\n\n\n\n<li>Escalate complex issues and exceptions to leadership when appropriate.<\/li>\n\n\n\n<li>Identify and recommend process improvements and opportunities to enhance operational efficiency.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hold a Graduate degree in any discipline or possess equivalent relevant work experience.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Required Skills:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Possess a minimum of 2 years of experience in Health Insurance, Life Insurance, Disability Benefits, Leave Administration, Claims Processing, Healthcare Operations, or related domains.<\/li>\n\n\n\n<li>Demonstrate strong attention to detail and analytical skills.<\/li>\n\n\n\n<li>Possess effective verbal and written communication skills.<\/li>\n\n\n\n<li>Demonstrate the ability to interpret procedures and exercise sound judgment within established guidelines.<\/li>\n\n\n\n<li>Possess strong organizational and time-management skills.<\/li>\n\n\n\n<li>Demonstrate proficiency in working with multiple systems and applications.<\/li>\n\n\n\n<li>Demonstrate the ability to work independently and effectively manage competing priorities.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Preferred Qualifications:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Experience in contact center operations within the disability, leave administration, insurance, claims processing, or healthcare operations domains.<\/li>\n\n\n\n<li>Experience working with productivity and quality performance metrics.<\/li>\n\n\n\n<li>Experience handling provider outreach or benefit-related support activities.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers\u2019 customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link:\u00a0<a href=\"https:\/\/www.jobs.sutherlandglobal.com\/job-details\/associate-account-management-in-insurance-jobs-1728432\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our WhatsApp Community: <a href=\"https:\/\/chat.whatsapp.com\/C8xvVYxD1ZSAMqNJIiW7j9?s=sh&amp;p=a&amp;ilr=0\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our Telegram Group: <a href=\"https:\/\/telegram.dog\/merademy\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Sutherland is hiring for the position of Associate &#8211; Account Management in Kochi, India. Candidates with any Graduate degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Sutherland Position Associate &#8211; Account Management Qualifications Any Graduate degree Experience Experienced Location Kochi, India&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2317,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1,34,31],"tags":[],"class_list":["post-22712","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-any-graduate","category-experienced","category-kochi"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/03\/M2.png","_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/22712","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=22712"}],"version-history":[{"count":2,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/22712\/revisions"}],"predecessor-version":[{"id":22714,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/22712\/revisions\/22714"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/2317"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=22712"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=22712"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=22712"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}