{"id":21938,"date":"2026-06-25T01:07:24","date_gmt":"2026-06-25T01:07:24","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=21938"},"modified":"2026-06-25T01:07:25","modified_gmt":"2026-06-25T01:07:25","slug":"idfc-first-bank-is-hiring-for-customer-service-executive-apply-now-2","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2026\/06\/25\/idfc-first-bank-is-hiring-for-customer-service-executive-apply-now-2\/","title":{"rendered":"IDFC FIRST Bank is hiring for Customer Service Executive | Apply Now!"},"content":{"rendered":"\n<p><strong>IDFC FIRST\u00a0Bank\u00a0is hiring for the position of Customer Service Executive in Mumbai, India. Candidates with a Bachelor&#8217;s degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>IDFC FIRST<\/strong>&nbsp;<strong>Bank<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Customer Service Executive-Retail Asset Inbound<\/strong><\/td><\/tr><tr><td><strong>Qualifications<\/strong><\/td><td><strong>Bachelor&#8217;s degree<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>1 (Years)<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Mumbai<\/strong>, <strong>India<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Primary Responsibilities:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Handle inbound customer calls and effectively resolve queries related to retail asset products.<\/li>\n\n\n\n<li>Provide accurate, timely, and personalized solutions to ensure a high level of customer satisfaction.<\/li>\n\n\n\n<li>Educate customers on the bank\u2019s products and services to help them make informed financial decisions.<\/li>\n\n\n\n<li>Maintain accurate and detailed records of customer interactions, requests, and transactions.<\/li>\n\n\n\n<li>Achieve individual and team performance targets related to service quality, productivity, and customer satisfaction.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Secondary Responsibilities:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Collaborate with internal departments to facilitate the prompt resolution of customer concerns and issues.<\/li>\n\n\n\n<li>Stay updated on the bank\u2019s products, services, policies, and operational processes.<\/li>\n\n\n\n<li>Support business and sales objectives through effective customer engagement and relationship management.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Possess a Bachelor&#8217;s degree in any discipline from a recognized institution.<\/li>\n\n\n\n<li>Have a minimum of 1 year of experience in customer service, preferably within the banking or financial services industry.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Skills and Attributes:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Demonstrate excellent verbal and written communication skills in English and Hindi.<\/li>\n\n\n\n<li>Possess proficiency in regional languages, which will be considered an added advantage.<\/li>\n\n\n\n<li>Exhibit strong problem-solving and decision-making abilities.<\/li>\n\n\n\n<li>Maintain a customer-focused mindset with a positive and professional attitude.<\/li>\n\n\n\n<li>Show flexibility and willingness to work in rotational shifts, including weekends and holidays.<\/li>\n\n\n\n<li>Demonstrate proficiency in using computer systems, software applications, and digital tools effectively.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>IDFC FIRST Bank is a leading private sector universal Bank in India. Our Bank\u2019s vision is to \u201cbuild a world class bank in India, guided by ethics, powered by technology, and to be a force for social good\u201d. IDFC Bank was promoted by IDFC Ltd (est. 1997) which was a premier DFI renowned for financing India\u2019s infrastructure such as roads, ports, and power projects with a balance sheet of Rs. 75,337 crores. Capital First (est. 2012) was a successful technology led NBFC focused on financing consumer and MSME, with strong track record of growth profits and asset quality with a balance sheet of Rs. 27,351 crores. It has provided over 30 million loans &amp;amp; serves 60,000 + villages, cities and towns in India.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link:\u00a0<a href=\"https:\/\/careers.idfcfirst.bank.in\/in\/en\/job\/P-198475\/Customer-Service-Executive-Retail-Asset-Inbound\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our WhatsApp Community: <a href=\"https:\/\/chat.whatsapp.com\/C8xvVYxD1ZSAMqNJIiW7j9?s=sh&amp;p=a&amp;ilr=0\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our Telegram Group: <a href=\"https:\/\/telegram.dog\/merademy\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>IDFC FIRST\u00a0Bank\u00a0is hiring for the position of Customer Service Executive in Mumbai, India. Candidates with a Bachelor&#8217;s degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name IDFC FIRST&nbsp;Bank Position Customer Service Executive-Retail Asset Inbound Qualifications Bachelor&#8217;s degree Experience 1 (Years) Location Mumbai,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2826,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[41,34,15],"tags":[],"class_list":["post-21938","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bachelors-degree","category-experienced","category-mumbai"],"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/04\/Merademy-1-9.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/21938","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=21938"}],"version-history":[{"count":1,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/21938\/revisions"}],"predecessor-version":[{"id":21939,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/21938\/revisions\/21939"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/2826"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=21938"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=21938"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=21938"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}