{"id":21418,"date":"2026-05-02T00:53:20","date_gmt":"2026-05-02T00:53:20","guid":{"rendered":"https:\/\/merademyjobs.com\/?p=21418"},"modified":"2026-05-02T00:53:21","modified_gmt":"2026-05-02T00:53:21","slug":"cornerstone-is-hiring-for-intern-junior-support-specialist-apply-now","status":"publish","type":"post","link":"https:\/\/merademyjobs.com\/index.php\/2026\/05\/02\/cornerstone-is-hiring-for-intern-junior-support-specialist-apply-now\/","title":{"rendered":"Cornerstone\u00a0is hiring for Intern &#8211; Junior Support Specialist | Apply Now!"},"content":{"rendered":"\n<p><strong>Cornerstone\u00a0is hiring for the position of\u00a0Intern &#8211; Junior Support Specialist in\u00a0Pune, India. Candidates with a Bachelor\u2019s Degree\u00a0are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Job Description:<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Company Name<\/strong><\/td><td><strong>Cornerstone<\/strong><\/td><\/tr><tr><td><strong>Position<\/strong><\/td><td><strong>Junior Support Specialist (12 Months Internship)<\/strong><\/td><\/tr><tr><td><strong>Qualification<\/strong><\/td><td><strong>Bachelor\u2019s Degree<\/strong><\/td><\/tr><tr><td><strong>Experience<\/strong><\/td><td><strong>Freshers<\/strong><\/td><\/tr><tr><td><strong>Location<\/strong><\/td><td><strong>Pune, India<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Responsibilities:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deliver a consistently positive customer experience, as reflected in Customer Satisfaction (CSAT) metrics.<\/li>\n\n\n\n<li>Adhere to established support processes to ensure compliance with defined Service Level Agreements (SLAs).<\/li>\n\n\n\n<li>Maintain timely and effective communication with customers through CRM systems (e.g., Salesforce), phone, and email.<\/li>\n\n\n\n<li>Provide regular updates on case progress until resolution to avoid case aging and backlog buildup.<\/li>\n\n\n\n<li>Prioritize workload effectively, focusing on high-impact cases and ensuring timely resolution aligned with customer expectations.<\/li>\n\n\n\n<li>Escalate issues to higher-level support when necessary, with proper triage, detailed documentation, and timely stakeholder communication.<\/li>\n\n\n\n<li>Actively engage with knowledge bases, forums, and available support resources to resolve issues efficiently.<\/li>\n\n\n\n<li>Continuously enhance knowledge of the product portfolio and associated technologies through ongoing learning.<\/li>\n\n\n\n<li>Consistently meet and exceed defined performance goals and targets.<\/li>\n\n\n\n<li>Collaborate effectively with cross-functional teams to contribute to overall organizational success.<\/li>\n\n\n\n<li>Ensure adherence to privacy and security policies in all support activities.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility Criteria:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hold a Bachelor\u2019s degree in Computer Science or an equivalent field, with less than one year of experience in a customer-facing application support role.<\/li>\n\n\n\n<li>Possess a basic understanding of SaaS, cloud computing, FTP, SSO, SMTP, HTML, and related technologies.<\/li>\n\n\n\n<li>Demonstrate excellent written and verbal communication skills.<\/li>\n\n\n\n<li>Exhibit a customer-centric mindset with a strong passion for delivering exceptional customer service.<\/li>\n\n\n\n<li>Apply strong analytical thinking and problem-solving abilities to resolve issues effectively.<\/li>\n\n\n\n<li>Have familiarity with support workflows, processes, and experience working with CRM tools such as Salesforce in an SLA-driven environment (preferred).<\/li>\n\n\n\n<li>Be willing to work in a 24&#215;7 operational environment, including primarily US shift timings.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About Company:<\/h2>\n\n\n\n<p>Cornerstone powers the future ready workforce. With adaptive HR software designed to unite people, teams, technology, and business, our products inspire a work environment of growth, agility, and success for all. We built our AI-powered and skills-forward system for the contemporary workforce. Organizations that use Cornerstone modernize their learning and development experience, deliver the most relevant content from anywhere, accelerate talent and career mobility, and establish skills as the universal language of growth and success. Cornerstone serves over 7,000 customers and 100 million users and is available in 180 countries and 50 languages.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Apply?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First, read through all of the job details on this page.<\/li>\n\n\n\n<li>Scroll down and press the&nbsp;<strong>Click Here<\/strong>&nbsp;button.<\/li>\n\n\n\n<li>To be redirected to the official website, click on the apply link.<\/li>\n\n\n\n<li>Fill the details with the information provided.<\/li>\n\n\n\n<li>Before submitting the application, cross-check the information you\u2019ve provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Apply Link:\u00a0<a href=\"https:\/\/cornerstone.csod.com\/ux\/ats\/careersite\/2\/home\/requisition\/11145?c=cornerstone&amp;sq=Junior%20Support%20Specialist&amp;lq=India&amp;pl=ChIJkbeSa_BfYzARphNChaFPjNc&amp;country=in\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our WhatsApp Community: <a href=\"https:\/\/chat.whatsapp.com\/GMr4UzAqJudEu2ZsAmPVcB?mode=gi_t\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Join our Telegram Group: <a href=\"https:\/\/telegram.dog\/merademy\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Cornerstone\u00a0is hiring for the position of\u00a0Intern &#8211; Junior Support Specialist in\u00a0Pune, India. Candidates with a Bachelor\u2019s Degree\u00a0are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below. Job Description: Company Name Cornerstone Position Junior Support Specialist (12 Months Internship) Qualification Bachelor\u2019s Degree Experience Freshers Location Pune, India Key Responsibilities:&#8230;<\/p>\n","protected":false},"author":1,"featured_media":5114,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[41,10,22,17],"tags":[],"class_list":["post-21418","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bachelors-degree","category-freshers","category-internships","category-pune-jobs"],"jetpack_featured_media_url":"https:\/\/merademyjobs.com\/wp-content\/uploads\/2023\/09\/Merademy-1-2023-09-08T205600.116.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/21418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/comments?post=21418"}],"version-history":[{"count":1,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/21418\/revisions"}],"predecessor-version":[{"id":21419,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/posts\/21418\/revisions\/21419"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media\/5114"}],"wp:attachment":[{"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/media?parent=21418"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/categories?post=21418"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merademyjobs.com\/index.php\/wp-json\/wp\/v2\/tags?post=21418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}